Level 3 IT Engineer (Retro Studios)
Austin, TX

Job Description

Retro Studios

Founded in 1998, Retro Studios is a wholly owned subsidiary of Nintendo Company, Ltd. Retro is a state-of-the-art game development studio, working in conjunction with Nintendo to bring award-winning games to Nintendo's cutting-edge next-generation platforms. Retro Studios is located in beautiful Austin, Texas. With rolling hills, scenic waterways, abundant wildlife, vibrant music and film scenes, and a laid-back cosmopolitan culture, Austin is a dynamic city with an excellent quality of life. Austin's sunny weather also supports a great range of outdoor activities, providing plenty of venues for top-notch game developers to recharge and unwind.

Essential Duties:

* Advanced Network troubleshooting and engineering.
* Provides technical support and troubleshoots problems on local area networks (LAN) and data networks
* Proficiency in and knowledge of industry best practices regarding virtualization software and network infrastructure
* Maintains, monitors, and upgrades SAN/NAS storage systems
* Performs the installation, configuration, administration, and maintenance of networks and computer systems
* Supports internal proprietary hardware & software
* Runs necessary system backups and restores
* May perform some programming and may be responsible for script writing
* Creates and maintains company databases
* Assists with Jira and Confluence administration and programming
* Provides technical support to the organization's internal users of computer applications and hardware
* This job description outlines primary duties and requirements and is not intended to identify all tasks that may be performed; individuals occupying the position may be required to perform other duties. The company may modify job duties from time to time, either in practice or in writing.

SUMMARY OF REQUIREMENTS

* 5 years' experience with network support and implementation
* 3-5 years' virtualization experience
* 3-5 years' experience with storage solutions
* 3 years' Office 365 experience
* Information Security experience is preferred
* Video Game or Software Development industry experience preferred
* Preferred Technical Degree or Certification (Microsoft Certified Developer) in Computer Science or related field, or equivalent.

We are an equal opportunity employer of individuals with disabilities and protected veterans....valuing diversity…celebrating strengths.