The Legal Investigations Team analyzes current trends in user safety, identifies and investigates security threats, and develops solutions to mitigate future risk. We pride ourselves in helping prevent online and real-world harm by quickly identifying and escalating sources of abusive behavior. The team is looking for a detail-oriented, motivated investigator and manager who has a passion for online safety, conducting pattern and trend analysis, applying critical thinking skills, and helping other team members succeed. Successful candidates will be able to assess and analyze large amounts of data in order to identify sources of potential threats and abuses and manage others as they do the same. In addition, the candidate must have the ability to operate independently in a fast-paced, small but growing environment, and work proactively with various teams across the organization. The successful candidate will also excel at managing projects across organizations and improving workflows, as well as have demonstrated success in using analytics to drive understanding. Finally, the candidate will have the ability to scale an organization, utilize automated systems, and develop team metrics.
* Manage a team of analysts and provide resources necessary for their success
Prioritize and lead investigations that pose a high risk of harm to the community and identify sources of abusive behavior
Grow investigations team and help determine strategic direction
Identify trends, develop metrics, and gather and synthesize relevant information for presentations to cross-functional teams
Identify and work with other teams to improve tools and techniques available to the team and to mitigate future risk
Interface with cross-functional partners, law enforcement, and industry partners, when appropriate
* Bachelor's degree
8+ years of investigations experience in legal, risk or safety domains
Management experience focused on supporting people
Experience with internet infrastructure and networking fundamentals
Experience working with analytical tools and internet based research tools
Experience conducting online investigations
Knowledge about online safety
Experience building cross-functional relationships
Time management and organizational experience
Experience protecting highly confidential information
Experience scaling an org and incorporating automation into workflows
* Fluency in other language(s)
Experience using SQL and other data analytics programming languages, as well as data visualization software
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