Lead Technical Program Manager, New Product Introduction
San Francisco, CA

Job Description

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Introducing a new product to market is a complex process. Come build a team that makes it more simple and efficient. As our Manager of New Product Introduction (NPI), you will work closely with our Hardware, Software, Product Management, Marketing, Support, Sales, Strategy, Finance, and Operations teams to transform the process we use to deliver high-value products to our customers. You will build a team of talented Technical Program Managers capable of delivering exceptional results on time and within budget. You will provide strategic mentorship to your team in ways that reflect our culture and result in the best cross-functional thinking.

You will:

* Launch and build Meraki's Technical Program Management team to support NPI. In partnership with senior leaders and managers develop the team's scope and operating practices.
* Recruit, mentor, and develop a team of excellent Technical Program Managers to support functions within the launch process.
* Design and refine the NPI process to ensure a timely, collaborative, and efficient product introduction motion
* Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities
* Set metrics and governance for Meraki's NPI process to assess performance and improve our return on investment
* Craft project status reporting and deliver executive briefings to update senior leaders on the NPI process performance

You are:

* Phenomenally clear. You are able to distill complicated ideas to just the right number of words, actively sharing information with partners at all levels.
* Strategic. You are focused on our long-term business goals and love turning abstract ideas into concrete plans. You keep teams focused by vigilantly prioritizing and connecting people to ideas in a way that moves them to action.
* Technical. You are eager to know the details. Your appetite to learn and understand a variety of systems will help you represent the team's point of view when they are not in the room.
* Fiercely collaborative. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view and love to tackle problems with others. You establish trusting relationships that enable you to influence, guide others, and give and receive feedback.
* Career champion. You invest in your team's development, both technically and career wise. You take the time to know what inspires and motivates each person and commit to making work meaningful.
* Data-obsessed. You take data seriously and want information that helps drive decision-making. You measure results and always have ideas on how something can be improved.

Values:

Simplify Everything - We simplify complex problems to make it easy for people to work with us and to work with each other.

Be Brave - We push boundaries and experiment. We learn from our experiences, failures, and help each other grow. We have the grit to get the job done and we are never done getting better.

Everybody In - We care about what matters for our users, our partners and our colleagues. We focus on building meaningful relationships and creating great partnerships.

Care Deeply - We are a team that works as one towards our goals. We listen to each other, share ideas and invite difference of opinion. Everybody is accepted and valued here.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.