Lead Quality Assurance Analyst
Waukegan, IL

Job Description

Company Overview

HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Provide process and technical QA leadership for an application function. Supervise analysts and manage priorities, resource capitalization, deliverables, and tasks for the team. Develop and enforce the use of QA policies and procedures. Incorporate best practices and root cause analysis to measure and improve execution and effectiveness. Ensure user requirements are satisfied, releases to production are defect free, and systems/changes will perform as expected and will not adversely impact operations.

Major Tasks, Responsibilities and Key Accountabilities

* Researches and tests defects in production and development environments. Analyzes, researches and documents test requirements for system defects, enhancements and requests. Provides testing support.
* Ensures test plans and scenarios utilize requirements, design, and development artifacts to ensure user requirements in scope are satisfied.
* Ensures required testing environments and configurations are adequate and controlled to meet the needs of the department. Coordinates with other teams as required mitigating overlapping needs.
* Analyzes test results and recommends continuous improvements to processes. Collaborates with development teams to review development quality and effectiveness.
* Develops/reviews functional, system, integration, regression and load testing plans and scripts as required.
* Establishes QA processes and guidelines.
* Leads peer review processes and execution.
* Supervises and mentors QA staff.

Nature and Scope

* Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
* Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
* Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
* Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
* Typically requires overnight travel less than 10% of the time.

Education and Experience

* Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

* Bachelor's degree preferred. Extensive relevant business experience may be substituted for college.

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