Job Directory Lead Product Owner

Lead Product Owner
Coppell, TX

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Job Description

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

The Platform Services Lead Product Owner is responsible for supervising the Platform Services product owner team. A Platform Services product team is made up of product owners responsible for the creation of technical, shared services utilized by many applications at Wolters Kluwer. An expert that has experience defining and enforcing shared services and common functionality across multiple teams in an enterprise environment. The Platform Services Lead Product Owner works closely with other parts of the organization and product team to define shared and common business needs.

Responsible for supervising and ensuring the product owner team is efficient at defining features, epics, and stories into detailed functional and non-functional requirements and acceptance criteria. The Lead Product Owner ensures that the Platform Services product teams have all of the necessary details to deliver high-quality products while creating scalable, maintainable, and reusable solutions.

PLEASE NOTE: We are unable to provide sponsorship or transfer of sponsorship for this role


1. Analysis

* Works collaboratively with Platform Product Director, Product Team, Development, and Solutions Architects to analyze and scope common scalable service based solutions that may benefit the product suites and reduce redundancy
* Works collaboratively with products suite teams to educate teams on available services when assisting with product teams grooming and planning activities
* Works collaboratively with other members of the organization to facilitate, explore, and decide upon solution alternatives to business problems and examines the cost/benefit analyses of design alternatives while considering the long-term roadmap
* Clearly identify scope of feature collaboratively with other team members, architecture, and development
* Proactively generates relevant ideas for new and improved use of technology, based on knowledge of the business, products and systems, and customers' business needs

2. Prioritization & Planning

Lead Product Owner is responsible for the supervising of the prioritization and planning efforts for the product owner team

* The Product Owner sets iteration themes and assigns prioritized items (User Stories) from the Product Backlog to the Scrum Teams, participates in Team Planning meetings and The Product Owner prioritizes defect stories and acts as the primary defect escalation contact
* The Product Owner ensures that the Product Backlog is constantly prioritized to secure delivery of maximum business value
* The Product Owner works in relevant structures (e.g. Scrum of Scrums) to manage dependencies and set priorities across multiple teams and Backlog items and to maintain alignment to the Release Product vision and roadmap
* Determines relative business value of the backlog items, The Product Owner uses necessary inputs such as product suite priorities and the need to address technical debt
* The resultant Product Backlog is aligned with various stakeholders including product suite product teams and architecture initiatives

3. Development Readiness

Lead Product Owner is responsible for the supervising of the development readiness tasks for all product owners of the Platform Services product owner team

* Analyze to determine multi-application utilization and usage
* Identify platform prioritized requirements by working with all relative stakeholders from each application
* Create workflow and usage diagrams for multi-system solutions
* Work with architects and technical leads to determine implementation strategies and design
* Develop User Stories for all new functionality, architectural enhancements, and technical debt/refactoring efforts
* Present user stories to the teams in grooming and design sessions, ensuring that new feature and enhancements meets the acceptance criteria s the work can be designated as complete.
* Direct and ensure the implementation of the solutions follow the correct design and modification required for successful delivery
* Ensures user stories are ready for development prior to Sprint beginning with all necessary functional and non-functional details
* Available to provide advice, clarification, and guidance to development teams during the execution of each Sprint

4. Acceptance & Sign-off

Lead Product Owner is responsible for the supervising of the acceptance and sign-off tasks for all product owners of the Platform Services product owner team

* The Product Owner champions consuming product engagement during the development through, for example, product demonstration and customer feedback. The Product Owner inspects, accepts, or rejects completed work from the development Sprint
* The Product Owner has final sign-off of the Product Release at the different levels
* Facilitates communication between all impacted teams
* Works with stakeholders and management to resolve escalated issues and provides status updates to internal customers and leadership for customer escalations assigned to the team

5. Product Knowledge

* Lead Product Owner is responsible for the supervising of the product knowledge tasks for all product owners of the Platform Services product owner team including tasks involving product knowledge, product presentations, product documentation, and training
* Product Knowledge - Becomes a subject matter expert in the relevant product domains. It is expected that the P will quickly become an expert in the product from a feature / functionality perspective
* Product Presentations - Acts as product champion and presents designs and released work to the sales teams, marketing teams, training & support personnel and select lead user customers
* Product Documentation -- Documents and supports new feature development for internal consumption including release notes and on-line documentation
* Training - Prepares and conducts internal training sessions for various team members of differing levels and disciplines, including senior management, especially around the requirements definition and process for Platform Services


* Bachelor's Degree in Business Administration, Computer Science, Software Engineering, or related discipline.



* 5+ years of experience working in a software development environment
* Experience working as an analyst for shared services in an enterprise environment
* Requirements analysis and definition
* Documentation of requirements, roadmaps and acceptance criteria
* Process flow analysis and documentation
* Process agility experience

Highly preferred:

* Experience using Azure Dev Ops, Rally, Jira, or similar tools, preferred
* Experience with Agile Scrum methodologies


* Management and planning of requirements and features for optimal team efficiency
* Collaboration with other teams
* Communicating with technical and non-technical audiences
* Demonstrated organization, time management and multi-tasking skills
* Experience in supervising or leading a product owner/business analyst team
* Product domain expertise to include an understanding of accounting principles is preferred

Some travel may be required.

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit, follow us on Twitter, Facebook, and LinkedIn


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/bus

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