Lead Network Engineer
Silver Spring, MD

Job Description

The Job Details are as follows:

Overview

We are looking for a Lead Network Engineer with a strong Palo Alto background to join our team in Silver Spring Maryalnd and help support our continued Medicines for Life® mission. In this role, you will primarily be focused on design, implementation, and operations of UT's large-scale, highly available, global enterprise network infrastructure. You will utilize your passion for solving complex problems, will still providing excellent end user experience. We will offer you the opportunity to explore innovative technologies that drive continuous IT improvements to enable business needs.

Key Accountabilities / Responsibilities

* Identify opportunities to organize and execute global network standardization, monitoring, operations, and growth in accordance with change management, release management, and project management methodologies
* Lead and organize information, design, and general discussions regarding network operations, engineering, and architecture
* Utilize Palo Alto experience and subject matter expertise
* Ensure global network resiliency, stability, visibility, and availability is achieved by leading and participating in design, execution, and operations of all network functions
* Leads effort to define specifications, requirements, and justifications for technology selection
* Proactively evaluates, identifies, and justifies opportunities network improvement
* Develops implementation strategies, plans, and processes
* Establishes protocols, processes, and routines to ensure global network is secure, optimized, and remains aligned with business needs
* Develops automation routines for global network management operations
* Design/Build/Manage/Monitor Enterprise Network components & systems in a multi-tiered and highly available framework
* Develop and maintain a thorough understanding of the operational characteristics of the enterprise and collaborate with Business and IT leadership in the analysis of the effects of change on the Enterprise Network
* Analyze enterprise business context (trends and business strategy), as well as change requirements in other Enterprise Infrastructure perspectives, to derive the Enterprise Network future state
* Monitor and maintains routers and switches on the enterprise network
* Control, monitor, and maintain multi-vendor network hardware
* Troubleshoot complex data network problems associated with corporate applications, databases and software facilities
* Reviews daily network reports and provide recommendations
* Work with security response teams during security incidents and participate in site security audits
* Troubleshoot complex problems which access corporate applications and business systems
* Work with telephony team and VoIP technologies
* Perform Network Infrastructure Engineering (Architecture and Design) to address business needs
* Analyze Performance & Capacity Management
* Perform hands-on Implementation and Support
* Maintain network documentation & adhere strictly to change controls
* Accept escalations from team members and colleagues in varying capacities for related and unrelated subsystems necessary to support application delivery framework
* Design and implement new systems and services that fit within our current and forward-thinking business model
* Assist in the planning, design, and implementation of enterprise projects
* Maintain Project/Vendor/Systems budget compliance when recommending or making company purchases
* Keeping abreast of current & future technologies, evaluating and recommending for potential benefits
* Configuring and installing client and server network applications for upgrading and maintaining network and telecommunication systems
* Facilitate and participate in cross-team projects to ensure compliance of new systems with all mandatory legal, regulatory and security policy requirements.
* Manage and serve as the main point of contact for corporate vendors
* Liaise with other departments as required
* Participation in on-call escalation (evening, weekends, holidays) on a rotational basis as well as maintenance deployment windows on most Friday evenings
* Other duties as assigned

Minimum Requirements

* Bachelor's degree in Computer Science, Information Systems, or another related field
* ITIL Certification, or must obtain within first six (6) months of employment
* Palo Alto Network Certified Network Security Engineer (PCNSE) or Palo Alto Accredited Configuration Engineer (ACE)
* 10+ years of network engineering experience
* 5+ years closely collaborating with technical infrastructure teams
* 4+ years configuring, deploying, and managing network health and performance monitoring
* 3+ years configuring, deploying, and managing overlay transport and common site-to-site network protocols such as MPLS, DMVPN, GETVPN, and IPSEC
* 3+ years configuring, deploying, and managing Palo Alto Firewalls
* 2+ years configuring, deploying, and managing Palo Alto via Panorama, BGP, QoS and CoS
* 2+ years configuring, deploying, managing, optimizing, and monitoring wireless networks
* 2+ years working in an IT role at a Biotech or Pharmaceutical
* 2+ years configuring, deploying, and managing network security control systems, e.g. antivirus, intrusion detection (IDS), intrusion prevention (IPS), 802.1x, and ACLs.
* 2+ years configuring, deploying, and managing multicast
* Demonstrated experience designing, configuring & supporting complex switching environments, complex wireless networking to support voice and video applications
* Ability to travel up to 15% as needed

Preferred Knowledge, Skills, and Abilities

* 5+ years configuring, deploying, and managing firewalls, Layer 3 protocols, Layer 2 protocols, and Unified Communications
* 4+ years with enterprise-level VoIP systems
* 3+ years configuring, deploying, and managing VPN solutions. Palo Alto Global Protect experience preferred.
* 1+ years configuring, deploying, and managing virtual routers on Palo Alto hardware
* 1+ years managing Palo Alto devices in HA pairs
* 1+ years configuring, deploying, and managing SDWAN, and networks in Azure
* 1+ years working with Meraki switches and Meraki Access Points (Aps)
* Cisco certifications such as CMNO, CCNP, CCIE, CCNA, CNE
* Knowledge of specific pharmaceutical and medical industry compliance regimes and controls a plus (i.e. FDA 21CFR 11, HIPAA/HITECH)
* General experience with non-Palo Alto NGFW [Fortinet, Barracuda, Check Point, Cisco, Sonicwall, Sophos], load balancers, and wan optimizers a plus.
* General experience with Cisco routers, Nexus, and Catalyst switches a plus.
* General experience with Allen Bradley and other industrial switches a plus.
* General experience configuring, deploying, and managing a manufacturing or IOT network a plus.
* Working knowledge of programming or scripting language such as PowerShell, Python, Bash, Perl, Java, API, Ansible, JSON, SOAP, Ruby, or REST
* Working knowledge of network management protocols such as CDP, TFTP, SNMP, and netflow

United Therapeutics Corporation is an Equal Opportunity/Affirmative Action Employer - EOE Minorities / Females / Protected Veterans / Individuals with Disabilities