L3 Support Engineer
New York, NY

Job Description

Software development focused on creating sustainable systems and services that meet uptime and performance requirements through automation

Technical and operational risk management of a fast-paced, multi-asset electronic trading business

Managing the balance between feature development velocity and reliability with well-defined SLOs

Finding opportunities for efficiency and cost savings in support process and physical environment

Partnering with software and infrastructure owners to solve hardware/network issues

Incident and crisis management

Participation in system design consulting, platform management, and capacity planning

Significant business interaction across FICC front office

Basic Qualifications

STEM degree with 3 to 8 years of relevant work experience.

Proficiency in several of the following: Python, C, C++, Java, or shell scripting

Aptitude for algorithms, data structures, and software design

Experience with Linux operating system internals and/or networking concepts

Meaningful analytical skills, with an ability to quickly identify scope and impact of issues during high-pressure situations

Solid communication and interpersonal skills.

Preferred Qualifications

Experience with distributed systems design, maintenance, and troubleshooting.

Hands-on experience with debugging and optimizing code, as well as automation.

Strong interpersonal skills, drive, and ownership.

Coding beyond simple scripts & PL/SQL Skills

Solving novel problems from first principles.

Knowledge of financial markets