Jr Developer, ServiceNow R1
Chicago, IL

Job Description

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Jr. ServiceNow Administrator/Developer will be responsible for a variety of duties ranging from integration, maintenance and operational aspects of ServiceNow.

Responsibilities:

* Serve as administrator and developer for the ServiceNow platform
* Collaborate with members of project teams and lead developers to ensure successful, technically sound projects which are completed on time and on budget
* Implement client scripts, UI policies, UI actions, business rules, workflows, and otherwise configure or modify ServiceNow applications to meet business requirements
* Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes.
* Collaborate with internal colleagues and lead developers to implement data feeds/interfaces with other systems, including databases, monitoring tools, LDAP, etc.
* Coordinate and perform application upgrades in partnership with vendors and internal colleagues
* Perform application testing
* Create and maintain system design and operations documentation
* Develop, maintain, and execute reports to ensure system operation meets performance targets
* Develop and maintain procedural documents relating to the management of the platform
* Provide advanced application support to internal team members
* Assist in IT process implementation and support as necessary
* Participate in occasional after hours releases for major implementations
* Provide "on call" support on a periodic basis as required

Required Qualifications:

* Bachelor's Degree in Computer Science or related field
* System Development: 2 years
* System Administration: 2 years
* JavaScript: 2 years
* HTML/CSS: 2 years
* AngularJS: 1 year
* Experience creating, updating, and interpreting JavaScript, AngularJS and scripts
* Knowledge of ServiceNow database hierarchies and design
* Experience with detailed components of ServiceNow, including Incident Management, Change Management, Problem Management, Configuration Management, and Asset Management
* Ability to create and configure forms and screen updates in ServiceNow
* 1 year or more experience administering and developing on ServiceNow platform
* Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education
* Experience with Agile development
* Experience with JavaScript, HTML/CSS and AngularJS
* Experience with PowerShell, REST, SOAP and SQL
* Experience with integrating third party applications such as AD, Monitoring Tools and other instances of ServiceNow
* Cloud development experience

Desired Qualifications:

* ITIL Foundation Certification
* ServiceNow Certified System Administrator

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovative and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: R1RCM.com.