JPC 4386 - Azure Administrator
New York, NY

Job Description

Job Description

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Technical Support 1

Austin, Texas - United States | Posted - 06/28/19

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Overview

PROLIM Global Corporation (www.prolim.com) is currently seeking Technical Support 1 for location Austin, TX for one of our top Client.

Job Description:

Responsibilites:

* Serve as primary support administrator in all Tier 3 Microsoft related customer Incident support calls.
* Assist other System Administrators as needed.

Minimum Required Skills and Qualifications:

* Experience in Windows Server Operating System Administration (2008, 2012, 2016) Experience in configuring access permissions, troubleshooting server and connectivity issues, security incident remediation, SSL certificates, ADFS, PowerShell scripting. Experience in supporting Windows 7 and 10 clients. Experience in resolving Microsoft office issues.
* Experience in managing Active Directory including account maintenance, policy pack, LDAP., group maintenance.
* Performs resolution of second/Third Tier Incident ticket support providing quality customer service in a courteous and professional manner. Ability to communicate complex technical issues to audiences with diverse levels of technical knowledge.
* Excellent Customer Support skills and experience in working with ticket-based incident management.

Apply online for immediate consideration, please send your updated resume and contact info via email nayeem.akhtar@prolim.com

About PROLIM Corporation

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.

Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.