As a Jira Administrator at for Western Asset Management IT department, you are the application owner and will make significant contributions to the success of our business. You analyze and review the current functionality to help make improvements and suggestions to new updates. We are on Jira version 7 implemented on premise. This role needs an owner who as passionate about the success of our team members as it is the technology that helps innovate and drive our growth.
What You'll Do
* Build, integrate, and upgrade in Jira * Create workflows to support how team operate * Build consensus for a system architecture * Work in an agile environment * Collaborate teams to understand their needs in order to create the best workflow * Troubleshoot and investigate issues related to the applications * Build reporting capabilities
* 1 year experience as Jira administrator * 1 year experience with Atlassian Tools, such as Confluence * 1 year experience working in a Linux environment * Experience customizing Jira projects with complex workflows, permission schemes, and screen schemes * Experience integrating, upgrading and working in the backend of Jira * Excellent written (documentation) and verbal communication skills * Experience working on a service desk or help desk * The ability to thrive in an often-changing environment * Ability to write custom JQL (Jira Query Language) is a plus
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