IVR Tester Cognizant
Teaneck, NJ

Cognizant is a provider of information technology, consulting, and business process outsourcing services.

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About Cognizant

Job Description

Sr Technology Architect


Engineering Degree


Enterprise Asset Assessment:

* Understand trends in client requirements and identify opportunities to enhance CTS capabilities across different functional areas (technology / infrastructure).
* Evaluate various options and provide inputs in developing blueprint of different enterprise assets from a technology stack perspective.

Solution Conceptualization:

* Study industry trends to remain aware of technology and infrastructure trends.
* Understand internal/external requirements and analyze the need for POC/POT.
* Evaluate various technologies suited for the solution.
* Provide support to other teams for building case for PoC/PoT to senior management in terms of current organizational need and potential benefits.

Solution Definition and Design:

* Provide support during requirement gathering and analysis (technical and infrastructure perspective during downstream assessment) to other teams.
* Interact with client is required to understand their requirements.
* Interact with domain/ product architects and other teams to analyze architectural options for any given solution.
* Analyze tradeoffs and provide recommendations, if any, on the solution architecture.
* Collaborate with delivery team to develop HLD/ functional design Create infrastructure architecture for project based on the requirements.
* Provide solutions from an infrastructure perspective.
* Prepare Proof of Technology.
* Conduct hardware sizing based on non functional requirements.
* Support the team in deployment of the solution.
* Seek inputs on design created from various stakeholders and incorporate relevant changes to design solution.

Project Support:

* Conduct planned and unplanned audits.
* Guide teams in creation of detailed architecture design (database/application).
* Perform architecture design review.
* Identify opportunities for optimization of cost / time / asset utilization in specific projects and advise relevant teams accordingly where possible.
* Interact with clients to provide clarifications and address their queries.
* Manager stakeholder perception.
* Provide advice to teams facing complex technical issues in the course of project delivery.
* Provide technical solutions based on expertise or past experience.
* Provide various possibilities for delivery team to test solution proposed.

Asset Development and Governance:

* Share ideas with Enterprise Architect and team on new assets that can be developed.
* Identify technical challenges that arise during the development of enterprise assets and plan for the same.
* Track utilization of reusable assets / architecture components across the organization.
* Share the utilization report with Enterprise Architect.
* Assist in analyzing metrics and feedback from project teams adopting designed assets.
* Monitor asset effectiveness during realtime implementation.

Business Development Support:

* Scan the market and identify new technology areas which can be adopted in Cognizant.
* Identify new clients or new needs in the existing clients and share suggestions with Enterprise / Solution Architects.
* Develop collaterals for proposals.
* Participate in discussion for client proposals.
* Provide support for developing RFPs.
* Participate in industry seminars/ conference, if required, to share knowledge and build Cognizant brand Calculate and present hardware sizing estimates to management for supporting in go/nogo decisions.

Knowledge Management:

* Publish white papers.
* Maintain a repository of technical solutions, technical best practices and design/coding guidelines/standards.
* Conduct and facilitate knowledge sharing and learning sessions across the team.
* Build awareness of the knowledge repository among other teams.
* Update best practices, white papers, artifacts etc to the database on a regular basis.

Training & Mentoring:

* Provide support in creation of training courses and supporting artifacts on the training server such as demo, presentation.
* Conduct training with the help of academy and mentoring with respect to infrastructure and technology.
* Mentor new entrants in EAS function on an ongoing basis.
* Provide support to various project managers in identification of training needs of their subordinates.

About Cognizant

Cognizant is a provider of information technology, consulting, and business process outsourcing services.

291700 employees

500 500 Glenpointe Centre W

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