IT Technician
Santa Ana, CA

Job Description

The IT Technician supports the Oxnard Region in installing and maintaining PCs, hardware and software in the Regional Office and different centers in the areas, under the direction and guidance of the IT Manager in the Corporate Office.

This is a Full-Time, 40 hours per week.

KEY RESPONSIBILITIES:

* Install, support and maintain PC hardware including desktops, notebooks, monitors, printers, and audiovisual equipment.
* Install, support and maintain PC applications in a Windows XP/7 Active Directory environment. Software includes Operating Systems, MS Office
* Install, support tablets, wireless network
* Maintain proper documentation, as required by the leadership of Corporate IT, to properly track the status of all service calls, to assist the help desk in providing prompt response to users, and report on the progress of duties related to project participation
* May perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

* Strong working knowledge of Windows Operating Systems (Ability to configure Win2K, XP and Win7 systems) • Additional knowledge of Mac OS a plus but not required
* Strong PC and network troubleshooting skills
* Good communication and customer service skills
* Provide own transportation to travel to sites throughout the Area
* Possess a valid CA Driver License and clean driving record
* Ability to prioritize and plan the work effectively.
* Ability to work independently with guidance from manager at a different location.
* Be able to pass Fingerprinting requirement.
* Ability to lift up to 40 lbs