Job Directory Amazon IT Support Engineer III

IT Support Engineer III Amazon
Seattle, WA

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About Amazon

Job Description

Amazon is looking for an IT Technical Support Tech III to join an exciting new project team working to build a completely new best in class consumer product. We are an innovative, cross-platform, customer-obsessed team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent and simplify large-scale solutions and bring the future to Amazon customers.

Amazon is looking to hire a highly motivated, best-in-class IT Technical Support Tech III for our Amazon corporate office in Seattle, WA. The IT Support Engineer serves as the liaison between the infrastructure and general operations of the facilities. Tech Support Engineers provide hands-on support for client hardware and software on MacOS and iOS systems. They also support networking and local server resources for their site. Regular activities include device deployment and repair, network troubleshooting, AV/VC support, assisting central support with chat and/or phone support, project management, systems administration in a variety of software and hardware environments, and hardware procurement.