Job Directory Amazon IT Support Engineer I

IT Support Engineer I Amazon
San Francisco, CA

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About Amazon

Job Description

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We're looking for people who strive to "Work Hard. Have Fun. Make History."

Amazon, is seeking bright, adaptable, and hardworking applicants to work at our corporate location in Sunnyvale, California. IT Support Technicians work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Technician excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Regular activities include:

* · Windows/Mac/Linux OS deployment and support
* · User hardware/software/peripheral support
* · Remote IT support such as chat or phone
* · AV/VC support including room sets
* · Hardware procurement and asset management
* · Creating and maintaining documentation