Job Directory Amazon IT Support Engineer

IT Support Engineer Amazon
Boston, MA

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About Amazon

Job Description

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We're looking for people who strive to "Work Hard. Have Fun. Make History."

Amazon, is seeking bright, adaptable, and hardworking applicants to work at our corporate location in Boston. IT Support Engineers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Regular activities include:

* Windows/Mac/Linux OS deployment and support
* User hardware/software/peripheral support
* Remote Support
* LAN troubleshooting and support
* Systems administration
* Hardware procurement and asset management
* Creating and maintaining documentation
* Mentoring and handling escalations from junior technicians