Job Directory IT Support Associate (2nd Shift)

IT Support Associate (2nd Shift)
San Diego, CA

Companies like
are looking for tech talent like you.

On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.

About

Job Description

Let's Make A Difference!

At Ajinomoto Bio-Pharma Services, our mission is to help improve the health of humankind. As a leading, global contract development and manufacturing organization, with sites in the US, Belgium, Japan and India, we work together to empower our clients to bring drugs to market.

Every team member at Ajinomoto Bio-Pharma Services, from manufacturing and quality programs to development and facilities services are a critical component to this effort. At our US location, our focused expertise and capabilities makes us one of the industry's top leaders for large molecule manufacturing and aseptic drug product fill in vials and syringes.

We believe our people are the greatest asset and we are committed to providing our employees with an environment that fosters personal and professional growth. We take pride in knowing our efforts are helping countless patients for years to come. If you enjoy working in a fast-paced, inspiring, and values-driven culture, Ajinomoto Bio-Pharma Services is the place for you.

Together, Let's Make A Difference.

Ajinomoto Bio-Pharma Services is currently seeking an IT Support Associate to provide hardware and software support to users of the company's computers and network infrastructure. This position directly responds and resolves user problems with direction from more senior level staff, focusing on hardware, operating systems, connectivity, technical and non-technical support issues.

Please note: The typical work schedule is Tuesday - Saturday from 2:00-10:30 pm

Responsibilities:

* Assist in installing, maintaining, and troubleshooting hardware and software for computers.
* Resolve technical support calls and emails with guidance from more senior level staff members.
* Provide technical assistance to the users/staff in a timely and efficient manner.
* Troubleshoot PC related problems, analyze potential solutions and implement the optimal solution in each situation.
* Follow IT procedures and standards to troubleshoot technical issues.
* Perform basic IT administrative tasks, including user and computer account maintenance and securing network files, folders and network shares.
* Remove, install, and patch software as appropriate. Repair/replace critical hardware components as needed. Perform assigned hardware and software deployments.
* Provide end-user training on the use of the computer.
* Assist in maintaining and upgrading Windows operating system images and mobile devices.
* Assist in maintaining technical and user documentation.
* Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
* Embodies Aji Bio-Pharma's cultural values and aligns daily actions with department goals and company culture.

Requirements:

* High School Diploma or equivalent experience required.
* A minimum of zero to two (0-2) years of IT experience required.
* A+, MCP or MCSE certifications (or equivalent) desired.
* Working knowledge of the Microsoft Windows operating system and MS Office applications.
* SharePoint, Office 365, networking, and IT security experience a plus.
* Knowledge of scripting and MS Active Directory highly desirable.
* Self-motivated with strong customer service skills, great phone skills and excellent interpersonal skills.

If you meet the requirements above, and would like to apply for this position, please visit our website at www.ajibio-pharma.com and click on the "Careers" section. Please be sure to note where you saw our ad posting.

Successful candidate must pass a background check and drug screen as a condition of employment.

We are an EOE dedicated to a diverse work force and Drug Free work environment.

Qualified M/F/D/V candidates are encouraged to apply.

Let your dream job find you.

Sign up to start matching with top companies. It’s fast and free.