Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We're seeking a flexible IT Support Administrator to help manage and support Affirm's technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.
As the main support tech of a rapidly growing startup, you will be the face of IT, with customer satisfaction being your primary goal.
What You'll Do
* Maintain enterprise systems and company IT assets such as servers and desktops * Plan, deploy, and configure new systems to keep up with changing needs * Support our end users in leveraging technology to optimize their workflows * Monitor for security threats and malware, staying ahead of the curve to protect our users * Educate on and enforce our IT compliance and policy obligations
What We Look For
* Experience with Mac OS X desktop administration and support * Experience managing formal ticketing systems * Experience administering SaaS technologies * Experience with machine and account provisioning and deprovisioning * Experience managing Enterprise security: Endpoint security-disk encryption, OS firewalls, laptop/mobile lockdown Email security-tools for signed/encrypted email communication * Experience in basic network setup:IPv4, DHCP, subnetting, switchingWireless (a/b/g/n/ac), WPA/WPA2 * Mobile device management technologies
* Experience administering Google for Business * Experience fighting spam and email spoofing * Experience with Meraki networking and Systems Manager * Atlassian product suite expert * Apple Certified Associate or ACSP certification * Automation and scripting experience * Experience with AV systems and video editing
At Affirm, "People Come First" is a core value and that's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.
We also consider qualified applicants with arrest and conviction records for positions in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.
Affirm is a financial technology services company, offering installment loans to consumers at the point of sale.