Job Directory IT Support Administrator

IT Support Administrator
Palatine, IL

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Job Description

We are seeking an IT Support Administrator that will maintain, configure and monitor all user IT equipment and accounts and provide hardware/software support to all our employees, including some light support other company locations as needed.

Why Should You Join Our Team?

We are recognized as a global leader in our industry because we are dedicated to supporting our customer's projects from the concept stage through design, material selection and mold fabrication to the final molded part.


You will become a part of the Corporate IT Department, which will rely on your resourcefulness, as this is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology and equipment runs smoothly and efficiently.

About the Ideal Candidate

* Self-Disciplined
* Passion for Technology
* Possesses problem-solving abilities
* Attention to detail
* The ability to adapt to different situations
* Conscientious and takes pride in their work
* Excellent written and verbal communication skills
* Know when to ask for help
* Must be able to work a flexible schedule
* Able to maintain a high level of professionalism & confidentiality

8+ years of prior experience providing IT support in addition to experience with the following:

* Experience in a Windows Server/Active Directory environment
* Experience configuring and troubleshooting Windows OS's Win7 through current
* Experience with MS Office versions 2010 though current
* 3 years' experience administering and using Office365
* Familiarity with DNS and DHCP
* MS A+ Certification is a plus.
* MCSA is a plus
* Ability to write SQL reports is a plus
* VMware experience is a plus


* Competitive Compensation
* Paid Basic Life Insurance and LTD
* Employer matches dollar for dollar in both Health Saving Account & Retirement Saving Plan
* Complimentary Worksite Benefits with Medical HDHP
* Tuition Reimbursement
* Paid Holidays, Vacations and extra days to take when you need to
* Several medical plans to choose from, dental & vision plan offerings too
* Telemedicine 24 hr. day/7 days a week no appointment to speak to a medical professional needed!
* Opportunities for growth and advancement


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