Job Directory IT Specialist

IT Specialist
Arlington, TX

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About

Job Description

IT Specialist

Flexible to work any shift

Primary Job Responsibilities

* Technical support for customized production related applications.
* Primary contact for hardware and software related questions.
* Support scanning and printing activities for all team members.
* Assist with the implementation of systems upgrades and security integrity.
* Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
* Proactive systems monitoring to include problem identification, escalation and resolution.
* Writing process and workflow documentation.
* Coordinate hardware, operating system and software setup.
* Train end users on hardware and software applications.

Expectations

* Ability to learn and adapt to new technology.
* Willing to do whatever it takes to support the team and thus the customer.
* Ability to participate in change activities and lead them as required.

Qualifications and Experience

* Familiar with Microsoft Office, Windows 2000 & 2003 Server, MSSQL, Windows XP Professional and Project.
* Basic networking fundamentals and client/server architecture.
* Basic wireless network experience.
* Experience with Visual Basic, VB.net, and macro creation a plus.
* Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
* Hand Held bar code scanning and printing experience a plus.
* Help desk experience a plus.

Traits/Values

* Hope: The quality of possessing and adhering to positive, optimistic expectation of future events.
* Trust: Confidence in one another
* Compassion: The quality of an understanding of another's challenges.
* Justice: Concern for fairness.
* Wisdom: The quality of having good, sound judgement.
* Courage: Strength in the face of adversity.

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