Job Directory IT Site Manager

IT Site Manager
Mount Prospect, IL

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Job Description

The IT Site Manager is responsible for providing leadership & strategy while supporting the Atlas business unit. In this role you will be responsible for the definition, development, implementation, operation and support of computer-based systems and related processes and tools which provide information for reporting, operations, and decision making. This role partners with and oversees the Help Desk Specialist.

Atlas IT's Department is a two person department including the IT Manager role. This is a hands on, highly technical position that is responsible for executing new systems.

Primary Responsibilities include:

Leading the implementation of IT processes:
* Provide day to day IT support.
* Troubleshoot and resolve local issues and problems.
* Establish and maintain high-quality relationships with all levels across the company and with external partners.
* Provide auxiliary IT support to satellite sites within the business unit.

Ensuring that IT solutions meet the needs of the business. Anticipates and recommends technical solutions to business problems:
* Align local initiatives and processes with the direction and support from Corporate IT.
* Ensure networks, workstations, operating systems and software applications are operational.
* Ensure hardware and software is patched and/or updated
* Conducts impact analysis of globally-based ERP (Exact Globe) products, systems, upgrades and changes for department/functional areas, and evaluates systems and business processes.

Assist in the management of implementation, operation and support of computer-based systems:
* Support computer-based systems and related processes that provide information for reporting and operations.
* Manage related products, systems, upgrades and changes locally.
* Manage the maintenance of network administrative functions, including user and email accounts.
* Oversee local inventory of networks, workstations and software applications.

Develops and maintains technology policies, standards and procedures manual in accordance with Corporate and Divisional policies and procedures.
* Maintain documentation for system configurations.
* Responsible for IT related Sarbanes-Oxley compliance.

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