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WHAT DOES AN IT PROGRAM MANAGER DO? As a Program Manager, you will be responsible for developing and executing a wide variety of IT projects to support our Business customers. In addition to developing strategies, planning, and execution of project management principles, methods, and tools, this individual will be hands-on in the day-to-day execution of all aspects of the project and program. This includes making key decisions, leading projects and teams, and being customer-service oriented with great interpersonal skills to deliver the projects and program to success.
WHAT IS THE INFORMATION TECHNOLOGY DIVISION? The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.
As an IT Program Manager you will:
* Plan, lead, coordinate, communicate, integrate, evaluate, and ensure success of the information technology (IT) program
* Work includes project selection, prioritization, evaluation and monitoring, cost schedule management, risk management, quality management, and resource allocations.
* Manages all planning, marketing, budget development and execution, customer support, acquisition, and contractual activities
* Oversees methods, and techniques of IT assessment, planning, management, monitoring, and evaluation such as functional analysis, contingency planning, and disaster recovery.
* Manages the integration of IT subsystems; develops information systems testing strategies, plans, or scenarios; and identifies standards/requirements for infrastructure configuration.
* Manages the development or implementation of IT plans and procedures, and ensures appropriate product-related training and documentation are developed and made available to customers.
* Provides guidance and direction on program level acquisition management strategies
* Contributes to the Service's IT strategic management in terms of formulating and executing policy, developing long-range objectives
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
* Job family (Series)
2210 Information Technology Management
* Information Technology Project Managers
Help Requirements Conditions of Employment
* Refer to Other Information
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* Must be a U.S. Citizen or National.
You must meet the following requirements by the closing date of this announcement:
GS-14 LEVEL:To be eligible for this position at this grade level, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
At this level, you must demonstrate knowledge of, and skill in applying, project management knowledge, including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement, and contract negotiation and/or administration; Ability working with cost-benefit analysis methods, achievement strategies, tools of quality assurance and quality control; Knowledge of the architecture and typology of software, hardware, networks, and systems life cycle management. Your experience should also include skills in leadership and teambuilding, decision making, reasoning, and problem solving.
* The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
* To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.