The network engineer is responsible for the set up and maintenance of the enterprise's current and future network environment.
Expertise with routers, switches and firewalls required, as well as VOIP and IPT (IP Telephony). Project management and strong organization skills required. Job will include installing, monitoring, troubleshooting and repairing data communications lines and equipment for Local and Wide Area Networks, Wireless, as well as, researching, testing and evaluating new solutions. Additional telecom duties will include the design, install, configuration, troubleshooting, repair, and maintenance of local and remote telephony systems and associated assemblies. Other duties may be assigned.
Essential Functions and Work Duties
The following essential functions of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional work functions and duties may be assigned.
Network Engineer III
Design and maintain corporate wide area network
Plans layout and installation of data communications equipment
Design "build to suit" communications infrastructure solutions such cloud connectivity and security solutions
Plan and coordinate remote office communications equipment installations and changes
Provides Level III technical network support to resolve problems in conjunction with the IT Service Desk and end users
Performs the engineering, configuration, installation, maintenance, monitoring and upgrade of networks, including, routers, switches, firewalls, remote access systems, fiber networks and network management systems
Monitor bandwidth, routing and QOS to ensure an efficient cost effective network operation.
Reviews work orders to move, change, install, repair or remove data communications equipment such as switches, routers, ports, WAPS etc.
Configures new routers and switching equipment and reviews existing configurations to ensure efficiency
Implement and support VOIP and IPT
Performs analysis of telephony needs and recommends design of telephony network architecture, integration and installation
Installs and maintains local and remote telephony and voicemail, hardware and software including switches, handsets and cabling
Maintains highest levels of network data security and protection from disaster
Tests communication lines to ensure that specifications are met
Coordinates carrier trouble tickets and repairs
Serves as a liaison with vendors and other third-party providers and ensures timely maintenance renewals and monitors compliance of network related support agreements
Develops and writes procedures for installation, use and solving problems of communications hardware and software
May consult with senior peers on certain projects
Determines policy and procedures for the data networks
Maintains detailed network documentation and keeps it current
Works under minimal supervision on complex projects and may assist less experienced peers
Other duties as assigned
Specific Technology Experience
Cisco - routers, switches, firewalls and tools
Sonus SBA, SBC
VoIP & SIP
Demonstrates a commitment to the quality improvement process and the philosophy of continuous improvement; identifies and responds actively and with sensitivity to the needs of all concerned; participates as a team player in all phases of the organization; and is open and responsive to change.
Communicates and interacts with co-workers and all others in a pleasant and professional manner at all times.
Maintains strict confidentiality of personnel data, proprietary information, and sensitive materials as required.
Maximizes cost efficiency and productivity in the use of all resources of the department and organization.
Attends all required department events, staff meetings, and any other job-related functions. Attends and successfully completes all mandatory trainings.
Does not communicate with any news media or volunteer business information to other agencies. Directs public relations issues to the appropriate person.
Does not enter into any contract without approval which commits the organization to any obligation, or which transfers company assets to any outside interests, or which involve expenditures of a capital nature.
Performs within position and personal limitations and provides information to employees, co-workers, business contacts, and others only as able and appropriate for position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Require a Bachelor's degree in computer science or engineering; may have completed an advanced degree, certification, or additional professional training
Typically requires 10-15 years of experience
Moderate skills with high level of proficiency
Certifications: CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) certification
Experience planning, design, implementation and supporting Cisco routers, switches, Border Gateway Protocol (BGP), Virtual Private Network (VPN), Voice over Internet Protocol (VOIP), Quality of Service (QoS), Resource Reservation Protocol (RSVP), Diffserv, IP traffic, server administration
Involvement developing or deploying IP-based network solutions or products including telephony and VOIP
Working knowledge of end-to-end networking solutions, including network elements, network management, and OSS
Excellent understanding of IP protocols, routers and Ethernet switches, including specialized experience in router protocols and router management (i.e., configuration of tables)
IEEE 802.1p/q for Ethernet VLANs or MPLS based VPNs (RFC 2547)
Ownership mentality, Personal Accountability
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.
Experience with P/L and developing and managing budgets.
Strong written and verbal skills. Ability to read, analyze and interpret regulations and other documents.
Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Other Skills and Abilities:
Ability to create and work with a collaborative, result oriented team environment
Able to establish and maintain cooperative and positive working relationships.
Organized, detail-oriented, diplomatic, proactive, self motivated, dependable, and driven by excellence. Customize adjectives that describe characteristics needed for position based on job duties.
Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.
Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.