Job Directory IT Manager

IT Manager
Hayward, CA

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Job Description

IT Manager Seeking "hands-on" IT manager to oversee the day-to-day operations of the IT department and, in conjunction with a Systems Administrator, is responsible for the installation, administration and maintenance of the LAN/WAN network. The IT manager is responsible for Enterprise wide computer and network hardware, develops and executes a technology plan, manages an IT staff of 4, performs financial management of the IT budget and implements and facilitates the strategic direction of organizational policies for IT.

Management and Strategic Responsibilities:

* Evaluate current network infrastructure and make recommendations for improvement
* Monitor system performance and perform server system maintenance tasks
* Create, maintain, and enforcing standards/procedures for implementing technical solutions
* Analyze business needs presented by the user community and recommend technical solutions
* Maintain vendor contracts and manage service level agreements
* Oversee development of company-wide storage solution and virtualization
* Develop IT business plan and corresponding budget that support both the long-term and the short-term objectives of the agency
* Develop and maintain company wide backup and disaster recovery plan
* Responsible for IT inventory management
* Incorporate the organization's strategic objectives and long-term organizational goals into a comprehensive, 5-year IT strategic plan
* Implement and monitor information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance

System Administration:

* Network analysis and design, systems analysis and design, system administration, system improvements and troubleshooting Windows/ Linux , Share point, and company wide CRM and ERP
* Monitor system performance and perform server system maintenance tasks such as applying patches and upgrades, purging files, running utility programs, ensuring accurate and timely data backups etc.
* Manage logins and passwords for all systems and applications
* Assist with the installation and configuration of servers, operating systems routers, switches, firewalls
* Recommend, schedule and perform repairs to maintain network integrity
* Test hardware and software compatibility
* Administer network security

Supervision of staff:

* Day-to-day supervision of (4) IT staff members
* Maintain project controls that accurately reflect completed work against project plans, schedules, budgets and ensure user/management involvement at appropriate milestones
* Work with direct reports to direct and prioritize the work load of staff


* Bachelor's Degree, with a minimum of 8 years of progressively responsible information systems experience
* Experience with Windows Linux ; Veritas Backup Exec, Symantec, SQL Server 2000, and MS Access
* Experience with networking and network administration, including cabling, routers, TCP/IP, VPN, DSL and data security
* Proven leadership and hands-on experience managing and directly supervising technical staff
* Outstanding communication skills, analytic and problem solving abilities
* Strong organizational skills and ability to meet deadlines, manage multiple tasks and priorities
* Ability to effectively present information and respond to questions from groups of managers, and clients and to communicate highly technical information to non-technical end users
* Empowerment management style to encourage employee skills growth and retention
* Professional attitude and demeanor
* Strong communication skills and ability to follow tasks through to completion
* Experience working with and among people of diverse cultural and economic backgrounds

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