This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).Maps current state against future state processes. Identifies the impact of requirements on upstream and downstream solution components.Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).Identifies value gaps and opportunities for process enhancements or efficiencies.Supports solution design by researching how to help translate requirements into workable business solutions.Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.Supports the evaluation of third-party vendors as directed.Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).
Bachelor's degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Two (2) years experience working for an IT organizationOne (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.One (1) year experience in workflow analysis, including the use of modeling software (e.g., Visio).One (1) year experience in business case analysisTwo (2) years experience working on project or technical teams.Two (2) years work experience requiring the development of technical documents or presentations.One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
Primary Location: California,Pasadena,Regional Offices-Walnut 393 E. Walnut St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:30 AM Working Hours End: 4:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Individual Contributor Job Category: Information Technology Specialty: IT Consulting Department: Reg Prof Development and Research Ambulatory Svcs Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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