IT Business Analyst
Plano, TX

Job Description

Overview

The IT Business Analyst serves as the liaison between the business and the project/product technical teams. They play a key role within the organization across many disciplines within the SDLC, including requirements gathering, documentation, design, and testing.

Responsibilities

* Leads design sessions to analyze business and user needs and provides subject matter expertise in functional areas; documents requirements and revises existing system logic difficulties as necessary.
* Defines and manages requirements as well as designs business processes that formalize existing, informal processes, and integrate business systems.
* Analyzes system design to ensure alignment to business objectives.
* Experience working not only in a software environment, but also in data center operations experience.
* Develops functional design specifications for reports, forms, interfaces, conversions, enhancements, and custom capabilities, in collaboration with business stakeholders and subject matter experts.
* Creates user documentation and training materials ensuring concerns, comments, and any feedback is processed and addressed in a meaningful and consistent manner.
* Supports and participates in all phases of testing by clarifying requirements, researching detailed issues, and defining solutions in support of project requirements and system architectural design.
* Creates and prioritizes a list of post-implementation enhancements/modifications; participates in conducting end-user training; and provides support for cutover activities throughout the deployment.
* Creates business case documentation and works with the stakeholders to determine and document the ROI associated with the project ask.
* Keeps the project team and stakeholders focused on the agreed-upon scope working closely with the project manager for alignment on not only scope, but schedule and cost as well.
* Other duties may be assigned.
* Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive's business practices. This includes: becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Qualifications

* Bachelor's degree or equivalent in technology, MIS, or related field.
* 3+ years of technical business analyst experience.
* Data Center operations experience.
* Excellent leadership, analysis, facilitation, and client relationship skills.
* Excellent presentation and facilitation skills.
* Exceptional organizational skills and time management.
* Established strategic and critical analysis skills.
* Excellent verbal and written communication skills.
* Ability to communicate with employees and customers of all levels.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
* Conceptual understanding of IT infrastructure, data center operations, mainframe systems, distributed systems, Internet/Intranet and networks.

Preferred Skills

* Advanced experience working with SQL query language, SSRS report builder, and PowerBI highly preferred.
* Experience communicating with and presenting to C-Level personnel.
* Agile project experience (scrum).

About nThrive

Be Inspired. Ignite Change. Transform Health Care.

From Patient-to-PaymentSM, nThrive provides all the technology, advisory expertise, services, analytics and education programs health care organizations need to thrive in the communities they serve. Our colleagues share a united passion to help health care organizations strengthen their financial position, which translates to accessible, quality care for all. This passion fuels our drive to innovate and participate in community outreach through the nThrive CARES program. Our colleagues are encouraged to think differently and empowered to make a lasting impact that ensures our health care providers, and our world, are healthy and productive.