Requisition ID: 204759
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
Anticipated Start Date: February 2019
Office Location: Hudson Yards, NY
Contract Duration: 6 months
Purpose & Objective of Position
The purpose of the IT EBC Intern (Executive Briefing Center) position is to provide customer facing local IT support and coverage alongside the EBC Team in the SAP New York Executive Briefing Center. The intern will cover the normal workday support during colleague vacations, lunch breaks and whenever needed.
Expectations & Tasks
* Responsible for onsite troubleshooting and repair of A/V issues
* Responsible for the onsite diagnosis of video conferencing implementations
* Provide pleasant and courteous service during all customer engagements
* Perform Preventative maintenance on Audio Visual rooms
* Responsible for the timely closure of all assigned problems
* Maintain documentation that assists the technical support group. This will include maintenance of troubleshooting scripts as well as general documentation
* Maintain an accurate customer asset database
Skills / Competencies
* Teamwork and cooperation are required
* Must be willing to openly accept new tasks
* Ability to escalate issues appropriately
* Excellent communication skills - oral and written
* Excellent interpersonal skills
* Pursuing BS in Computer Science or similar
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
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