Citi Technology Infrastructure (CTI) provides the products and services that enable Citi's workforce, along with the majority of the financial solutions that Citi's customers rely on. We provide the critical technical foundation for Citi's operations through the infrastructure that runs business and general user computing services. We do this by working as one-team to deliver high quality, reliable and modern infrastructure technologies at the right cost. We drive to optimize the functionality and capability of the infrastructure technologies.
In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.
Deliver software solutions that improve business decision making and management of the network environment. Mainly focusing on network automation via the creation of network tools
Scripts and supporting many already standing portals and applications that interface with a variety of network and information security appliances. Support for both existing infrastructure and new.
* Participate sprint planning and retrospective meetings * Develop software solutions by studying information needs; conferring with users; studying systems flow data usage and work processes; investigating problem areas; following a scrum agile methodology. * Perform and participate in code reviews. * Paired and Individual programming * Improve operations by conducting systems analysis; recommending changes in policies and procedures. * Update job knowledge by studying state-of-the-art development tools programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
General Attributes Characteristics and Capabilities
* Highly assertive communications skills commanding personality with ability to engage a large audience and lead the discussion with clear and articulate communication. Confidence so that key stake holders trust the information being communicated. * Effective prioritization skills and high energy for a fast-paced operations environment. Ability to work under pressure with conflicting priorities and a fluctuating voluminous operational and project based workload. * Articulate technical information to large audience with various levels of technical knowledge base including business management that may lack a deep technical understanding of inter-networking technology solutions. Drive communication between business leaders and IT. * High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic inspires excellence and enthusiasm * Resilient and responsive in overcoming adversity ability to work through a multitude of challenges to achieve the desired end result * Willingness to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within those procedures to achieve a suitable outcome for all stakeholders. * Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication for self-improvement including year-over-year progression in industry certifications and overall technical proficiencies * Strong analytical organizational written and interpersonal skills
Qualifications / Requisite Knowledge Base
Experience with one or more of the below is a plus:
* Knowledge of Cisco routers and switches WANs (T1 T3 MPLS) * 2+ years of automating network management processes (OS Upgrades configuration changes etc.) with HPNA Solar winds with some type of scripting knowledge. * Knowledge of 3 of the following routing protocols: EIGRP BGP OSPF RIP * Cisco NSO Netconf/Yang models
Skills / Experience Levels
* You have good communication skills with the ability to articulate clearly in high stress situations * You enjoy learning and love sharing your knowledge with others * You work independently and are self-directed * You are a detail oriented and perseverant individual * You have a positive attitude with the drive to get the work done * You enjoy collaborating and working as part of a cross discipline team. * You're a self-starter with good problem solving skills, and you continuously look for ways to improve things. * You understand the importance of prioritization of your work. * Providing a great experience to the users of your platform is important to you. * You have a Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Citigroup is a diversified financial services holding company that provides various financial products and services.