Job Directory Infrastructure Admin 4

Infrastructure Admin 4
Irving, TX

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About

Job Description

Blucora has a bold aspiration: we are committed to giving all people the tools needed to lead healthy financial lives - tools often reserved for the wealthy.

We began our journey by bringing together two industry-leading firms to form a foundation in tax-smart investing that is unreplaceable in the industry. TaxAct is an innovative tax software company that helps more than 4 million Americans prepare their own taxes each year. HD Vest is the first firm in the world to make it possible for tax professionals to support clients' wealth management needs (now over $45B for more than 300,000 Americans).

We now turn to the next leg, developing the technological tools that make our vision of financial health for all a reality. Atypical for the financial services industry, we take a contemporary approach to strategy and product development that is founded in user insights, rapid testing and a singular focus on driving end-user value.

Since charting new territory on a daily basis is part of everyone's job at Blucora, we've attracted team members who thrive on the challenge, encourage each other, and are passionately committed to the goal. If you agree that problem- solving is a team sport, and feel energized by a good debate, deep dive research, or a fun night out with colleagues, we might be the right firm for you!

Position Summary

The Infrastructure Admin 4 is responsible for effective provisioning, installation/configuration, operation and maintenance of IT systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure and ensures that system hardware, operating systems, software systems and related procedures adhere to organizational values.

Essential Duties and Responsibilities

To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Major responsibilities of the position listed below.

Duties may include:

* Providing hands-on IT Administration, maintenance and operations support.
* Recommending networking and systems software and hardware enhancements.
* Building, configuring, and troubleshooting networks and systems components.
* Diagnosing and correcting network and system issues in onsite and cloud environments.
* Providing hands-on System Administration support, system maintenance and operation support.
* Building, configuring and troubleshooting application deployments and infrastructure upgrades.
* Gathering teams to collaborate on group efforts for incident response and proactive planning.
* Diagnosing and correcting computer system issues thru customer and group collaboration.
* Consolidating & delivering system status reports to management.
* Other job duties as defined by IT leadership.

Education and Experience

* At least 10 to 15 years' infrastructure, systems and/or network experience.
* Bachelor's degree in engineering, computer science or another technology-related field.
* Highly self-motivated and directed in both operationally chaotic environments and slow time.
* Good understanding of an overall IT organization's goals and objectives.
* Expert with programming languages.
* Ability to present ideas in a user-friendly language.

Comprehensive Benefits

* We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and 401(k) with company match.

HD Vest, Inc is an equal opportunity employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, sexual orientation, veteran status, disability status or any other basis prohibited by federal, state or local law. HD Vest, Inc considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to know basis or as required by law. Please let us know if you need accommodations in order to participate in the application process.

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