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Information Technology Administrator Pymetrics
New York, NY

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About Pymetrics

Job Description

About us:

pymetrics is reinventing the recruiting industry. We use neuroscience-based assessments and machine learning algorithms to match candidates to jobs and companies where they are most likely to succeed. We're leading the charge in an evolving industry and growing our team to support the mission of using data to unleash humanity's full potential, as well as remove bias from hiring.

As an Information Technology Administrator, you will report to our CISO, and collaborate closely with various internal teams. You will be the go to person for IT issues, and work to help us build and expand on processes to support our growing team. If you like being part of a dynamic environment where you can make an impact we'd love to have you has part of the pymetrics family.In this position you will:

* Handle installation, configuration, upgrades, and maintenance of workstation operating system and apps
* Provide day-to-day operational support of the end user community; monitor and respond to hardware and software incidents, tickets or service requests.
* Take on, diagnose, and resolve end user hardware and software issues
* Work with our managed service provider to provision and provide support to end users
* Own access control, secure configuration, maintenance, and periodic auditing of assets, including 3rd party cloud-based apps used various groups across the company
* Ensure system and user alignment to enterprise-wide information security policies and standard methodologies
* Design, implement, and validate effective processes and tools
* Define and implement best-practices, and educate others to help them to understand them
* Identify problems, diagnosing the core issues, crafting solutions, and implementing them
* Implement effective and efficient user provisioning/de-provisioning processes and role-based access controls for assets, including various 3rd party applications
* Assist in auditing of systems and controls
* Monitor and remediate security threats on end-user devices
* Document and train others on information technology procedures and guidelines


* 2 years of work experience in an IT Administrative or related role
* Solid grasp of the IT Service Management frameworks (ISO 27000 & ITIL 2011)
* General understanding of Information Security management (ISO 27001/27002 is a plus)
* Experience with macOS ecosystem and JAMF/Casper Suite management
* Experience writing and documenting effective policies for IT management, as well as implementing them
* Good interpersonal skills including ability to communicate technical subjects to non-technical audiences
* Ability to multi-task and balance priorities in a dynamic environment
* Creative problem solving skills and desire to build new processes and improve on current ones
* Experience working in an enterprise SaaS startup a plus

Nice to Haves

* Experience managing, configuring, and administering a breadth of cloud-based SaaS applications a plus
* Experience handling users via cloud-based identity providers (e.g. Okta, JumpCloud) a plus


* Health, Dental, Vision coverage
* Flexible vacation
* Team happy hours, retreats, and hackathons
* 401k
* Fun, diverse work culture
* Commuter benefits
* Educational budget
* Employee stock option plan

About Pymetrics

Pymetrics is the next generation job marketplace.

137 employees

102 Madison Ave 5th Floor

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