Implementation Consultant, Odyssey Tyler Technologies
Plano, TX

Job Description

The Implementation Consultant is responsible for delivering high quality, on-site consulting in system setup, configuration, and business use of Courts and Justice technology solutions.

Location

Plano, Texas

Travel

70-90%

Responsibilities

* Work with colleagues and managers to implement and proactively manage a superior technology solution for our clients.
* Understand clients' business processes and configure applications based on business needs and accepted best practices.
* Lead or facilitate sprint configuration sessions, and identify and report software gaps.
* Conduct data conversion reviews and all associated processes with Tyler clients.
* Create user documentation when required.
* Ability to independently keep up-to-date on new functionality and learn new product modules, implementation methodologies, and court technology concepts.
* Extensive travel is required (70-90%) but aim to achieve a work-life balance of around 65-75%.
* Perform other job-related duties and responsibilities that may be assigned from time-to-time.

Qualifications

* BS/BA degree in related field or equivalent experience is required.
* 2+ years' experience of software implementation consulting or transferrable work with external clients preferred.
* Familiarity and ease with computer systems and common software products.
* Strong problem-solving skills.
* Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills.

Tyler is subject to regulations, guidelines and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.