The Implementation Consultant is responsible for delivering high quality, on-site consulting in system setup, configuration, and business use of Courts and Justice technology solutions.
* Work with colleagues and managers to implement and proactively manage a superior technology solution for our clients. * Understand clients' business processes and configure applications based on business needs and accepted best practices. * Lead or facilitate sprint configuration sessions, and identify and report software gaps. * Conduct data conversion reviews and all associated processes with Tyler clients. * Create user documentation when required. * Ability to independently keep up-to-date on new functionality and learn new product modules, implementation methodologies, and court technology concepts. * Extensive travel is required (70-90%) but aim to achieve a work-life balance of around 65-75%. * Perform other job-related duties and responsibilities that may be assigned from time-to-time.
* BS/BA degree in related field or equivalent experience is required. * 2+ years' experience of software implementation consulting or transferrable work with external clients preferred. * Familiarity and ease with computer systems and common software products. * Strong problem-solving skills. * Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills.
Tyler is subject to regulations, guidelines and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
About Tyler Technologies
Tyler Technologies is a company that provides integrated information management solutions and services for the public sector, with a focus on local governments.