Job Directory Implementation Business Analyst - Retirement Services

Implementation Business Analyst - Retirement Services
Braintree, MA

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Job Description

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Profile Summary:

Voya Financial seeks an experienced Implementation Business Analyst to manage the transition of Large Market 401k Plans to Voya as well as for documenting and testing existing client upgrade/enhancement projects.

Profile Description:

* Formulates and defines system scope and objectives through best practice research and fact-finding, combined with knowledge of applicable business systems and industry requirements.
* Develops or modifies processes to resolve moderate to complex business issues (ie financial payroll, demographic payroll, & feedback payroll), and formulate desired results; includes analysis of business and user needs, documentation of business requirements, and translation of business requirements into functional requirements.
* Competent to work at a high technical level for most phases of implementation projects; considers the broader business implications of proposed solutions to current and future business needs.
* Ability to identify applicable technology alternatives to given business problems using applied research and development tools; reviews new products/services using pre-established evaluation criteria.
* Supports design, build and test planning phases in Omni for medium to large scope enhancements and projects.
* Supports project manager by developing detailed project information such as detailed scope information, test plans, evaluation criteria and results, etc.
* May utilize requirement management tools like Quality Center as an example.

Education & Experience:

* Bachelor's Degree or equivalent experience in a directly related field
* 3-5 years of Omni experience.
* Best in Class(BIC) Suites preferred
* Proven communication and problem solving skills, detail-orientated
* Proven technical proficiency and desktop computing skills
* Able to multi-task and possess the ability to reprioritize tasks as necessary.



Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

* Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
* Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
* Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
* Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
* Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.

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