Job Directory Imaging BSA

Imaging BSA
Plano, TX

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Job Description

Must have skills*

* 8+ years of progressive, broad based IT experience preferably in auto-finance participating in Agile Development efforts and playing a key role toward successful implementation of the initiatives
* Prior experience as Analyst and knowledge on Call Center Applications.
* Admin Experience in any of the below Content Management Technologies

o Filenet Image services

o Documentum Content server, xPlore, DFS, D2, xCP, DFC

o Captiva

o IBM Datacap

o Opentext RightFax

* Ability and willingness to work with a global IT team, including other BSAs, Developers, QA and Project Management to create, identify, and evaluate deliverables such as user stories, business process models, user manuals, test plans and test results, as well as release plans
* Create, evaluate, and present complex technical business cases, "as-is" and "to-be" business processes, "current" and "future" technology integration design recommendations to colleagues, management, business customers and vendors
* Ability to manage and own quality of deliverable to business users
* Experience with SDLC process (Software Development Life Cycle) including application development, testing, deployment, operations, documentation
* Detail-oriented, organized, self-motivated and a great team player with excellent interpersonal skills
* Expert in handling crucial conversations with the customer coupled with good negotiation and conflict-resolution skills
* Excellent communication and problem solving skills, with a try until you succeed attitude

Good to have*

* Knowledge of Java/J2EE

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