Job Directory I. T. Support Technician

I. T. Support Technician
Chicago, IL

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Job Description

If you are interested in working for a leader in the Credit Union Industry, then we are looking for you! We are a dynamic company with growth opportunities that has a membership base consisting of ComEd, Exelon, Northwestern Memorial Hospital, Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford.

To assist with in-house data processing. Help users with PC and network issues. Provide support to the IT department as needed, including completion of assigned special projects

* Assist with testing and upgrading XP2 enhancements and upgrades.
* Perform Monthly, Quarterly and Year-end processes.
* Perform daily processes including close of business.
* Research/ troubleshoot vendor related problems (invoices, programs, service)
* Assist manager's report writing requests.
* Assist with all system and network backups. Administer off-site tape storage
* Maintain department documentation including network diagram (Visio), software licenses, phone system and hardware inventory lists
* Provide PC software and hardware support
* Order supplies for the IT Department and maintain back office storage inventory.
* Assist with website/home banking inquiries/troubleshooting

Ability to learn XP2 core data-processing system

High School Diploma or GED required. Microsoft OS, Office, printer knowledge required. 6 months to one year of I.T. experience preferable in a financial institution. CU preferred.

Please be advised that First Northern Credit Union conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.

If you are interested in this employment opportunity, please email cover letter and resume to the email provided.


Drug-free environment


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