Helpdesk Technician
Jersey City, NJ

Job Description

Wedbush Securities is one of the nation's largest full-service investment banking and brokerage firms. We provide innovative financial solutions through our Private Client Services, Capital Markets and Clearing & Execution divisions. We are seeking a Network Administrator for our Jersey City office.

Responsibilities include but not limited to:

* Maintain a thorough advanced understanding behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
* Advance understanding of network topology and able to make recommendation for improvement and cost effective solution
* Rack, configure and setup Cisco Firewalls, SSL VPN appliance and Security appliances to allow access to the corporate network
* Configure and install Cloud technologies such as AWS and Azure Deployments and/or Hybrid Environments
* Configure and install client/server network software for upgrading and maintaining network and telecommunication systems
* Provide technical assistance and support for Helpdesk staff, administrators, service providers, and outside vendors
* Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services
* Evaluate network performance issues including availability, utilization, throughput, and latency
* Plan and execute installations, configuration, and testing of equipment; define network policies and procedures around establishing connectivity

Experience and Skills

* Bachelor's degree in Computer Science or related field from a four-year College or University required
* Minimum 5 years as a Network Administrator or position with equivalent responsibilities
* Minimum 5 years direct experience working with Cisco Routers and Switches
* Technical, analytical and interpersonal skills required
* Current CCNA or equivalent skill level
* Knowledge of Cisco Prime configuration and infrastructure a plus
* Windows Server 2012/2016, Exchange 2016, and SQL 2016 experience a plus
* Knowledge of VoIP and Wireless implementation and support
* Able to maintain network security through proper configuration of VPN, Firewalls, and IPS/IDS appliances
* Strong organizational skills and ability to multi-task
* MCSE, CCNA, or Network+ certifications preferred