Gas Technology, seeks a highly motivated individual to join its Technology Support group as a System Analyst working in a Desktop Support environment out of our Bruckner Boulevard, Bronx, NY location.
* A Bachelor's degree related to Computer Science or Information Systems with a minimum of one-year work experience in related fields, or a High School Diploma/G.E.D. with a minimum of 4 years of work experience is required. * Knowledge and experience working with Microsoft desktop/laptop systems, Windows 7, 8 & 10 and Microsoft Office Suite 2010 and higher required. * Excellent experience in support and troubleshooting in a Desktop Support environment with knowledge of local area networking, copper and fiber wiring and network switches and routers is required. * In addition, a general understanding of wireless technology and mobile computing devices is also required. Strong analytical, oral and written communication skills required for customer interaction, problem description and problem solving. * The position requires good customer service skills, due to significant contact with our users. * The candidate must have the ability to handle multiple assignments with changing priorities while still meeting deadlines. * Ability to learn new technology as required for the job using documentation and other available resources.
The following are not required for this position but would be considered as a valuable asset in a potential candidate.
* Must have a valid driver's license and be able and willing to travel throughout the service territory as needed. Must have a car and be willing to use it as needed. * Must be able to lift at least 50 lbs. and be capable of bending and kneeling in order to install computer equipment in tight spots.
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