Head of Network Operations
Job Type: Full-Time
Location: Belmont, CA
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
We're creating cool, disruptive products and we need your help!
The Head of Network Operations is responsible for the existing Network infrastructure and the design and capacity planning of all future growth. This leadership position will drive the tactical direction to define and deliver a reliable, secure and scalable network. Responsible for performance of the network in private and public cloud. Additionally, must ensure that the network standards are executed within each project from a design phase to the hand-off to Operations. Stakeholder communications is a large portion of the successful completion of this role. Serves as member of the senior management team in the cloud operations
* Ensuring world class standards of performance for the RingCentral product network
* Network architectural design, implementation and operations
* Team management and executive communication
* Demonstrate initiative and resourcefulness in finding solutions to complex engineering problems.
* Vendor and Budget management
* Voice and data as well as WAN & LAN network architectures
* Project Management and experience in leading telecommunication activities/projects
* Cloud and SaaS services
* Leading Layer 3/4 and 7 technologies.
* Computer hardware, networking, operating system software and its applications
* Change management and 24x7 operations
* Interpersonal skills using tact, patience, and courtesy
Over ten years of related experience in the design, maintenance, installation, configuration, upgrades of hardware, software and local area networks and other telecommunications equipment. Must possess a strong background with networking, telecom infrastructure, routing and subnet architectures.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer.
RingCentral is a provider of cloud computing based phone systems to help small businesses manage mobile, fax and email communications.