Forms Support Data Expert I
Dallas, TX

Job Description

FORMS SPECIALIST

ABOUT DEALERSOCKET

DealerSocket is a leading provider of software for the automotive industry. Our mission is to drive the future of automotive, by simplifying the experience for its customers and partners with a suite of seamlessly integrated products. DealerSocket's suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. To put it simply, we help dealers sell and service vehicles more profitably, while improving their customers' experience. The DealerSocket Team is more than 1,000 employees strong, serving nearly 8,000 dealerships. Visit careers.dealersocket.com to learn more about how you can join our winning team!

POSITION SUMMARY

The position is to program documents for car dealerships. DealerSocket provides the most up-to-date regulated documents to keep companies compliant with ever changing state and federal laws.

RESPONSIBILITIES

* Program electronic documents
* Work with Implementation Team to assure delivery of compliant legal documents for new installs and/or revised/additional documents for existing clients
* Assure that document programming is complete and tested prior to install dates
* Meet 10 business days policy for document delivery
* Maintain electronic forms library
* Develop strategies and tools for improving document processing
* Work with Programming Team on document product enhancements and beta testing new software developments
* Help train customers and internal staff on document processing policies and legal guidelines
* Create and maintain document cases in Salesforce.com
* Maintain thorough follow-up communication with customers, team members and entire company
* Maintain databases, electronic file storage and paper files
* Complete other duties as assigned

QUALIFICATIONS

* Three years related professional experience with electronic document layout, imaging and processing preferred
* Proven expertise using Adobe Acrobat, Microsoft Excel and Microsoft Word
* Bachelor's degree preferred
* Experience using XBASE, vb.net, HTML preferred - experience with CSS and SQL a plus
* Understanding of titling requirements and procedures preferred
* Good interpersonal verbal and written communication skills required
* Ability to prioritize, utilize strong organizational skills, and carry out duties with minimal supervision
* Ability to handle proprietary information in a confidential and professional manner
* Comprehensive software background is necessary, along with keen interest and ability to learn technology quickly
* Strong candidates will have a high attention to detail, be self-motivated and capable of multi-tasking in a fast-paced environment

PERKS & BENEFITS

* Medical, Dental, Vision, 401k
* Company-paid Life & Disability Insurance
* Paid Vacation, Sick Days & Holidays
* Paid Parental Leave
* Wellness Program that pays up to $200 per year

Collaborative & Open Office Environment