Amazon Web Services (AWS) is looking to hire an experienced and highly motivated Data Center Technician to install and support AWS deployments in the US
* You are someone who is highly autonomous, very detail oriented and possess very strong written & verbal communication skills. You are a high performer with a "can do" attitude. * You will be required to travel between locations to install, service, and retrieve AWS equipment. * You will be expected to manage your time on site and coordinate materials and labor to ensure that our very high standards are met in the most cost-efficient way possible. * You will have experience building relationships with internal teams and customers along with innovating effective solutions to meet issues & problems as they arise. * You have previous hands-on technical troubleshooting experience and a proven ability for solving complex problems. * Most of all, you will have a passion for technology along with a desire to be the best at your job every day!
About the Role:
As a Field Data Center Technician in AWS, you will get to help deploy and maintain AWS cloud computing infrastructure across a number of locations. This is a customer facing role and requires professionalism and excellent communications. Your activities will include (but not limited to):
* Installing and expanding data center infrastructure. * Troubleshooting network installations & configurations. * Connect and troubleshoot rack power connections. * Diagnosing and fixing failures. * Thinking proactively while working to prevent support issues before they are realized. * Driving the team to improve operational efficiency through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. * Carrying a pager/cell phone for communication, information, emergency, and on-call situations. * 50-60% travel required (domestic and international). * The position has an on-call component, you should be prepared and willing to participate in a rotating on-call roster. * The position may require weekend work on a rotational basis, you should be prepared and willing to participate in weekend work.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.