Enterprise Document Control System Administrator
New York, NY

Job Description

Overview

Related Companies is the most prominent privately-owned real estate firm in the United States. Formed over 47 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi and London, and boasts a team of over 3,500 professionals. With over $50 billion in assets owned or under development, the company's portfolio is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes. Related was recently named one of the "50 Most Innovative Companies in the World" by Fast Company Magazine. Related has dramatically redefined the concept of metropolitan luxury by introducing extraordinary residential properties in Boston, Chicago, Los Angeles, San Francisco, New York City and Washington, D.C. With each new building, Related has been hailed for setting new standards of excellence in the luxury marketplace. Related also owns an extensive portfolio of workforce and affordable housing and has several new rental developments underway across the country. Among other leadership initiatives, they were the first landlord to accept credit card payments, one of the first developers to build sustainable high-rise buildings and the first national developer to go smoke-free. Related's commitment to hospitality-level service in its residential buildings includes a proprietary training program that empowers employees to exceed its residents' expectations, and an exclusive strategic partnership with Hello Alfred to provide a suite of personal life-enhancing services to residents. Related is also a strategic investor in category-defining companies including Equinox® and SoulCycle. For more information about Related Companies please visit www.related.com.

Responsibilities

Position Overview

The Document Control System Administrator will assist in the implementation, training and management of the enterprise wide document management system. As part of the Document Management team they will work with users across the companies different business lines to ensure the successful implementation of the Document Management strategy. This position will be responsible for implementing, maintaining and updating the systems technical requirements such as the classification scheme, meta data, folder structures, integrations and other technical system requirements.

Responsibilities

The Document Control System Administrator will assist in the implementation, training and management of the enterprise wide document management system. This includes;

* Set up folder structures, meta data, integrations and classification sheme for document management program.
* Train and assist users in setting up accounts and getting their documents into document management system
* Respond to user requests and troubleshoot and resolve issues with users and coordinate response and solutions with other team members
* Maintain system accounts to include account creation, account changes, and account deletion, upgrades, and server patching
* Update system to fix defects or to complete minor enhancement requests
* Maintain Box environment and roll out to other business groups or projects as needed
* Perform system upgrades when required
* Ensure performance of changes in software applications or business practices, work with others resolve resulting issues
* Report issues or delays to management and work on solutions and recovery strategies
* Maintain program and site security and confidentiality of data

Qualifications

* 5+ years' experience in system administration and enterprise wide document management
* Experience with Box document management software preferred.
* Bachelor's degree in related field, such as Management Information Systems, Information Technology or Computer Science
* Experience supporting applications, server administration and ability to dive into issues to solve problems or troubleshoot
* Strong oral and written communication skills and ability to lead training groups and workshops. Must be able to convey technical information to both technical and non-technical audience
* Can take direction and execute on that direction with minimal management
* Ability to thrive in a fast paced environment with an emphasis on delivering on schedule