Job Directory 2nd Watch Enterprise Client Engagement Manager - Cloud Services
2nd Watch

Enterprise Client Engagement Manager - Cloud Services 2nd Watch
New York, NY

2nd Watch is a cloud IT operations company enabling users to leverage Amazon Web Service (AWS) IaaS to reduce IT costs and grow revenue.

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About 2nd Watch

Job Description

Who is 2nd Watch?

2nd Watch is an AWS Premier Partner and a Microsoft Azure Gold partner providing managed cloud services to enterprises and a recognized leader among Managed Cloud Providers (MSPs). The company's subject matter experts, software-enabled services and cutting-edge solutions provide companies with tested, proven, and trusted solutions, allowing them to fully leverage the power of the public cloud seamlessly and within their own organizational constraints. 2nd Watch solutions are high performing, robust, increase operational excellence, decrease time to market, accelerate growth and lower risk. Its patent-pending, proprietary tools automate everyday workload management processes for big data analytics, digital marketing, line-of-business and cloud native workloads. 2nd Watch is a new breed of partner which tailors solutions for enterprises, including design, deploy and managed cloud solutions. 2nd Watch has more than 400 enterprise workloads under its management and more than 200,000 instances in its managed public cloud. The venture-backed company is headquartered in Seattle, Washington. To learn more about 2nd Watch, visit www.2ndwatch.com or call 888-317-7920

Why 2nd Watch?

2nd Watch is in growth mode, and we are looking to build out our existing teams this year. From Managed Cloud Services to Cloud Enablement, Operations, Application Development, DevOps, Automation, Product Development, and everything in between…we are looking for superstars. Our teams are setting industry-level standards around AWS product management and delivery, and we are looking for like-minded, focused candidates to join us. We're building our team with talented and passionate professionals who will have the opportunity to help shape and deliver on a broad use of the public cloud to enterprise organizations.

Where you fit:

2nd Watch has a unique company culture and working environment that live and breathe success and promote pushing the envelope every day in your respective role at the company. This is what drives our teams. Getting our attention takes creativity, ingenuity, a desire to improve each day, and a track record of caring about who you are affecting both positively and negatively while you are getting the right stuff done.

We are looking for a the most technically forward-thinking, Cloud-Passionate employees in the world and work daily to align our core values with those that we hire - Fearlessness, Tenacity, Humility, Customer Focus, Empowering One Another, Working Together, Winning as a Team, Honesty, Transparency, Having FUN - these are all key elements to who we hire.

Position Title:

Enterprise Client Engagement Manager - Cloud Services

2nd Watch Client Engagement Managers are responsible for managing scope, schedule, and cost. Our Engagement Managers leverage 2nd Watch's delivery methodology to manage project teams made up of both business and technical resources. Engagement Managers must leverage their management and leadership capabilities to successfully deliver to their team(s) plan, proactively identify and manage risks, resolve issues and escalate where appropriate to drive projects to successful completion, while exceeding customer expectations.

Capabilities:

* Demonstrates ability to plan, organize and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project plans, project schedules, team goals and success criteria, project milestones, and budgets.
* Demonstrates the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed.
* Ability to challenge, recommend and redirect teams as well as client expectations as necessary for successful program and project delivery.
* Actively looks for ways to improve process efficiencies and effectiveness.
* Takes proactive steps to ensure teams meet or exceed customer expectations.
* Has managed projects using Waterfall, Iterative and Agile methodologies.
* A history of increasing leadership responsibility and career growth in project management.
* Outstanding written and verbal communication skills with team members and audiences of all levels. Plans and oversees the preparation and dissemination of project communications.
* Competency in Microsoft Office suite, project toolsets and source code management products
*

Required Skills:

* 7+ years Project Management / Engagement Management consulting experience managing enterprise level IT projects across multiple industries
* Experience with Public Cloud technology at the enterprise level, and an understanding of Amazon Web Services and MS Azure offerings and solutions.
* Ability to take ownership, work under pressure and meet deadlines on time in a dynamic environment with changing priorities
* Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology
* Ability to apply strategic thinking and demonstrate understanding of requirements to execute
* Ability to make decisions guided by policies, procedures and business plan with limited guidance
* Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments
* Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management
* Negotiation and issue resolution capabilities
* Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports
* PMP Certification a plus
* Scrum Master Certification a plus

BASIC QUALIFICATIONS

* 5-7+ years Project Management / Engagement Management consulting experience managing enterprise level IT projects in faced paced environments
* Experience leveraging formal project management and development methodologies on an enterprise level engagement.
* Experience managing projects using Waterfall, Iterative and Agile methodologies.
* Knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects.
* A history of increasing leadership responsibility and career growth in project management.
* Competency in Microsoft Office suite, project toolsets and source code management products.

About 2nd Watch

2nd Watch is a cloud IT operations company enabling users to leverage Amazon Web Service (AWS) IaaS to reduce IT costs and grow revenue.

Headquarters
Size
193 employees
2nd Watch

603 Stewart St

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