Job Directory Enterprise Application Release Senior Analyst

Enterprise Application Release Senior Analyst
Vernon Hills, IL

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About

Job Description

Title: Enterprise Application Release Senior Analyst

Location: Vernon Hills, IL

Engagement: Contract to Hire

Summary:

The individual in this role will be responsible for the strategic planning, delivery and operational leadership of the Digital Banking platform, and its connected applications. This person will execute on the strategic vision set by the Executive Leadership and Digital Services teams, to ensure the fullest utilization of platform capabilities, and enable the best possible member experience across all channels, thereby maximizing member engagement.

Responsibilities:

* Responsible for enhancements, upgrades, data conversions, and new releases, as they relate to ongoing support, analysis, development and testing activities. This includes analyzing change, assessing impact and rolling out changes, while adhering to Release Schedules.
* Arrange Daily Standup meetings, Release Management meetings, and Release Notes Review meetings with appropriate stakeholders.
* Lead Defect Review meetings with the team to triage defects identified in lower environments, and manage the corresponding defect management and prioritization process.
* Lead Release Planning and ticket management activities, including sign-offs, planning and execution for upcoming releases.
* Perform a risk assessment of new functionalities and defects, to identify impacts to the member.
* Create and maintain comprehensive project documentation, charts, and dashboards
* Liaise with the Vendor Account Management and Support Management teams to prioritize and escalate issues, and address Release Blockers in a timely manner prior to release deployments.
* Collaborate with the Digital Services Manager to prepare Technology teams for new change requests that are being submitted to the vendor and ensure that all prioritized changes are being factored in to the Release Management process.
* Spearhead internal and external communications, thereby encouraging transparency, and promoting the flow of information to the appropriate stakeholders and impacted business areas.
* Serve as the subject matter expert (SME) for the Digital Banking platform, and manage a small team of resources from Information Systems and Digital Services.
* Encourage creative thinking, and be on the prowl for process improvements, that could lead to organizational efficiency.

Qualifications:

* Ability to guide team on multiple tasks and deliver results with aggressive timelines
* Communication skills along with a customer-oriented attitude (Strong +)
* Microsoft Excel and PowerPoint skills (Strong +)
* Unique combination of being technical and highly analytical (Strong +)
* 2+ years Project Management experience (Financial Services industry preferred)
* Certified PMP/ScrumMaster (Preferred +)
* Experience with Online & Mobile Banking Systems (Preferred +)
* 2+ years Release Management experience (Preferred +)
* Microsoft VSTS & Atlassian JIRA experience (Preferred +)

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