Job Directory Engineering Manager, Managed Services Technology

Engineering Manager, Managed Services Technology
Arlington, TX

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Job Description

Rapid7 is looking for an engineering manager to lead the Managed Services Technology team. This team is responsible for developing and delivering technology solutions to improve the effectiveness and efficiency of the Rapid7 Managed Services SOC.

The Managed Services SOC works around-the-clock to identify vulnerabilities, detect breaches, respond and investigate attacker activity, and help our customers improve their ability to deal with threats. Our SOC analysts pride themselves on their ability to think critically, adapt to constantly changing attack methodologies, and deliver top-notch Vulnerability Management and Threat Detection and Incident Response services.


* Work closely with product managers, SOC leads and senior analysts to identify, scope, and prioritize new or improved tools to support managed services operations worldwide.

* Leverage a combination of commercial products, open source tools, and custom applications to deliver and manage robust technology solutions for the SOC.

* Provide operational support for these services after they are deployed to the Managed Services production environment.

* Lead a scrum team of 3-5 software and system engineers.

* Guide the team to plan and commit to each iteration of work.

* Drive towards delivery of those commitments throughout each iteration and raise risks early.

* Participate in sprint planning, sprint retrospectives, and code/design reviews.


* Prior experience in a senior/leadership role on a DevOps engineering team.

* BS/MS in Computer Science (or equivalent experience).

* Experience with Agile development methodologies.

* Team-oriented, possess a positive attitude and works well with others.

* Outstanding communication skills, both written and oral.


* Prior experience providing tools and automation to support a security operations team.

* Prior SOC or MSSP experience.

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