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Gm Financial

Engineer, F5/ADC platforms Gm Financial
Arlington, TX

GM Financial is the captive finance company.

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About Gm Financial

Job Description

Overview

The Engineer, under the general direction from the Global Application Delivery Manager, will focus primarily on day to day support activities of all F5 BIG-IP and Citrix Netscaler environments, management of all devices, developing solutions, and the mastery of multiple modules on the BIG-IP platforms. Furthermore, the engineer will be responsible for all load balancer support for cloud service providers (AWS, Azure, IBM, Google, etc.)

Responsibilities

JOB DUTIES

* Serve as Subject Matter of Expert (SME) of F5 LTM/GTM, and some knowledge of Citrix Netscaler and GSLB
* Perform daily operational tasks included in-depth troubleshooting of issues
* Maintain and administer load balancing standards, documentation, processes and procedures
* Work closely with other team members to integrate load balancing devices into the overall network design
* Interface with IT Architecture, Global Network Operations, and Cybersecurity teams to activate load balancer related services both locally and abroad; and assist with problem resolution as required
* Responsible for updating technical documentation associated with each implementation
* Willingness to be a part of a growing and diverse team, in an area of new and rapidly expanding technological innovation
* Willingness to expand and branch out knowledge in additional F5 modules such as Access Policy Manager (APM), Application Security Manager (ASM)
* Willingness to expand knowledge to support Citrix Netscaler, AppViewX ADC+ platform, API/Python, and related load balancers
* Willingness to perform certain job duties after hours and on weekends as needed; participate in 24x7 on call rotation
* Perform other duties as assigned

Qualifications

Knowledge

* Local and wide area networking concepts, principles and protocols
* Advanced understanding of IT Service Management (ITSM) best practices and processes
* Advanced understanding of the OSI level, routing and switching protocols as they relate to load balancing (STP, BGP, OSPF, TCP, SSL, SNAT, TLS, SSH, NTP)
* Strong understanding of application layer protocols including HTTP, HTTPS, SSH, SSL, TLS, and DNS
* Experience with TCPdump, Wireshark, HTTPwatch, or other traffic analyzing tools
* Knowledge and stay abreast on the latest security and privacy legislation, regulations, advisories, alerts and vulnerabilities
* Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
* Functional understanding of an additional F5 modules such as APM, ASM, or AFM with a willingness to accelerate learning in these areas
* Advanced knowledge and experience to complete configurations on the F5, including OS upgrades, vlan and/or port trunking, configuration restores, device migrations, and general troubleshooting on the devices
* Demonstrate knowledge and experience of design, configure, maintain the F5 BIG-IP Viprion or iSeries model and secure the multi-tenant with vCMP
* Demonstrate knowledge and experience of F5 iRules, TMSH, iApp, Netscaler Application Templates, etc
* Understand of F5's iControl, REST API, and AppViewX application provisioning platforms
* Experience on F5 versions v11x or higher preferred
* Experience with Application Layer Security
* Experience with DevOps in application service automation, REST API and general API consumption is plus
* Experience with continuous integration and delivery practices and automation tools such as ansible, puppet, Chef, AppViewX is a plus
* Experience with programming or scripting languages such as Unix Shell, TMSH, Powershell, Python is a plus
* Experience with other load balancer from cloud service providers such as Azure, AWS, Google is a plus

Skills

* Ability to think strategically and make collaborative decisions
* Ability to apply structured analysis methods to various types of data to establish trends, determine variability and business impact
* Communicates quickly, clearly, concisely, appropriately, and intelligently
* Foster open communication, speaks with impact, listens to others, and writes effectively
* Ability to effectively negotiate with vendors on upgrades and acquisitions
* Effective planning, multi-tasking, time management, negotiation, and delegation skills
* Ability to approach problems with an open-mind and create new and innovative ideas and methods
* Strong analytical skills
* Creative, Innovative, problem-solving and maximizing your potential to solve problems and improve methods
* Think positively when faced with obstacles, build on others ideas, think logically and intuitively

Education

* High School Diploma required
* Bachelor's Degree preferred

Experience

* 5-7 years of experience working with Big-IP F5's preferred

Licenses

* F5 Certification preferred

About Gm Financial

GM Financial is the captive finance company.

Headquarters
Size
10000 employees

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