Job Directory Gm Financial Engineer, F5/ADC platforms
Gm Financial

Engineer, F5/ADC platforms Gm Financial
Arlington, TX

GM Financial is the captive finance company.

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About Gm Financial

Job Description


The Engineer, under the general direction from the Global Application Delivery Manager, will focus primarily on day to day support activities of all F5 BIG-IP and Citrix Netscaler environments, management of all devices, developing solutions, and the mastery of multiple modules on the BIG-IP platforms. Furthermore, the engineer will be responsible for all load balancer support for cloud service providers (AWS, Azure, IBM, Google, etc.)



* Serve as Subject Matter of Expert (SME) of F5 LTM/GTM, and some knowledge of Citrix Netscaler and GSLB
* Perform daily operational tasks included in-depth troubleshooting of issues
* Maintain and administer load balancing standards, documentation, processes and procedures
* Work closely with other team members to integrate load balancing devices into the overall network design
* Interface with IT Architecture, Global Network Operations, and Cybersecurity teams to activate load balancer related services both locally and abroad; and assist with problem resolution as required
* Responsible for updating technical documentation associated with each implementation
* Willingness to be a part of a growing and diverse team, in an area of new and rapidly expanding technological innovation
* Willingness to expand and branch out knowledge in additional F5 modules such as Access Policy Manager (APM), Application Security Manager (ASM)
* Willingness to expand knowledge to support Citrix Netscaler, AppViewX ADC+ platform, API/Python, and related load balancers
* Willingness to perform certain job duties after hours and on weekends as needed; participate in 24x7 on call rotation
* Perform other duties as assigned



* Local and wide area networking concepts, principles and protocols
* Advanced understanding of IT Service Management (ITSM) best practices and processes
* Advanced understanding of the OSI level, routing and switching protocols as they relate to load balancing (STP, BGP, OSPF, TCP, SSL, SNAT, TLS, SSH, NTP)
* Strong understanding of application layer protocols including HTTP, HTTPS, SSH, SSL, TLS, and DNS
* Experience with TCPdump, Wireshark, HTTPwatch, or other traffic analyzing tools
* Knowledge and stay abreast on the latest security and privacy legislation, regulations, advisories, alerts and vulnerabilities
* Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
* Functional understanding of an additional F5 modules such as APM, ASM, or AFM with a willingness to accelerate learning in these areas
* Advanced knowledge and experience to complete configurations on the F5, including OS upgrades, vlan and/or port trunking, configuration restores, device migrations, and general troubleshooting on the devices
* Demonstrate knowledge and experience of design, configure, maintain the F5 BIG-IP Viprion or iSeries model and secure the multi-tenant with vCMP
* Demonstrate knowledge and experience of F5 iRules, TMSH, iApp, Netscaler Application Templates, etc
* Understand of F5's iControl, REST API, and AppViewX application provisioning platforms
* Experience on F5 versions v11x or higher preferred
* Experience with Application Layer Security
* Experience with DevOps in application service automation, REST API and general API consumption is plus
* Experience with continuous integration and delivery practices and automation tools such as ansible, puppet, Chef, AppViewX is a plus
* Experience with programming or scripting languages such as Unix Shell, TMSH, Powershell, Python is a plus
* Experience with other load balancer from cloud service providers such as Azure, AWS, Google is a plus


* Ability to think strategically and make collaborative decisions
* Ability to apply structured analysis methods to various types of data to establish trends, determine variability and business impact
* Communicates quickly, clearly, concisely, appropriately, and intelligently
* Foster open communication, speaks with impact, listens to others, and writes effectively
* Ability to effectively negotiate with vendors on upgrades and acquisitions
* Effective planning, multi-tasking, time management, negotiation, and delegation skills
* Ability to approach problems with an open-mind and create new and innovative ideas and methods
* Strong analytical skills
* Creative, Innovative, problem-solving and maximizing your potential to solve problems and improve methods
* Think positively when faced with obstacles, build on others ideas, think logically and intuitively


* High School Diploma required
* Bachelor's Degree preferred


* 5-7 years of experience working with Big-IP F5's preferred


* F5 Certification preferred

About Gm Financial

GM Financial is the captive finance company.

10000 employees

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