Job Directory Caci International Inc End User Technician- Mid level
Caci International Inc

End User Technician- Mid level Caci International Inc
Washington, DC

CACI International is a provider of information solutions and services in support of national security missions and government transformation for intelligence, defense, and federal civilian customers.

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About Caci International Inc

Job Description

End User Technician- Mid level

Req #: 221000

Location: Washington, DC US

Job Category: Engineering and Technical Support

Minimum Security Clearance: Public Trust

Job Description

The End User Tech provides intermediate level on-site technical support for customer/company network systems. Performs non-routine installation and/or maintenance assignments. Tests, locates, repairs and troubleshoots network equipment problems.

Duties and Responsibilities:

* Collaborates with customer/company and colleagues, and other resources to gain a better understanding of the issue(s) to be resolved.
* Effectively manages time to respond to service calls in a timely fashion.
* Completes intermediate installations and perform system test procedures. Troubleshoots and resolves issues that cannot be solved remotely.
* Performs smaller scale (move, adds, or changes of client's) equipment as needed.
* Prepares for on-site installations by reviewing site requirements. Obtains software and reviews relevant documentation prior to visiting customer sites
* Stages the installation and upgrades in a lab environment prior to the site visit when necessary
* Performs implementation of software and hardware solutions; integrating with the customer's network and equipment.
* Troubleshoot sand resolves technical issues as they occur.
* Provides basic system administration training to technical users.

Require Qualifications:

* Minimum three years' experience.
* Background in WIN 10 support, systems analysis, network or software design/administration, requirements analysis, or systems/applications software development.
* Ability to obtain a DHS HQ EOD

EDUCATION & EXPERIENCE:

Typically requires bachelor's degree or equivalent and two to four years of related experience.

Minimum/General Experience: Significant background in systems analysis, network or software design/administration, requirements analysis, or systems/applications software development. Minimum three years experience.

Functional Responsibility: Guides users in formulating requirements, advises on alternative approaches, conducts feasibility studies, performs system/network design and/or administration.

Minimum Education: Bachelor's degree in appropriate discipline.

This section should describe the overarching summary of the job and what is appealing about the opportunity.

More About the Role:

This section should outline the primary responsibilities of the position.

You'll Bring These Qualifications:

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These Qualifications Would be Nice to Have:

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What We Can Offer You:

* We've been named a Best Place to Work by the Washington Post.
* Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
* We offer competitive benefits and learning and development opportunities.
* We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
* For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Job Location

US-Washington-DC-WASHINGTON DC

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

About Caci International Inc

CACI International is a provider of information solutions and services in support of national security missions and government transformation for intelligence, defense, and federal civilian customers.

Headquarters
Caci International Inc
Size
10001 employees
Caci International Inc

12021 sunset hills road

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