Manages user experience strategies and feature development that will support business objectives of e-commerce web properties.
* Posts, tests and deploys customer-facing content experiences on a variety enterprise and custom systems, ensuring quality and bug-free execution. * Acts as e-commerce content expert of a variety of technical system processes used by the business. Trains others in the business. * Produces detailed requirements documents, wireframes, use cases, and other web development materials. Works with UX designer on mocks. * Performs lighter code work. Completes simple dev projects start to finish. Updates content created by dedicated developers where needed. * Tackles complex and often technical problems with a strategic mindset and creates thoughtful recommendations and action plans for solving those problems. * Performs UAT. Identifies, reproduces, troubleshoots and prioritizes IT bugs.
* 3+ years of experience of product or content management in an IT environment. * Keen attention to detail. * Intermediate knowledge of HTML and CSS. * Ability to quickly learn technical tools. * Ability to prioritize and manage multiple projects. * Expert written and verbal communicator.
* BA/BS degree. * Experience with enterprise systems. Demandware / Commerce Cloud and Jira ideal.
Quiksilver designs, produces, and distributes clothing, accessories, and related products for young-minded people and develops brands that