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Ecommerce Project Manager
Los Angeles, CA

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Job Description

Ecomerce Project Manager

PMO | Los Angeles, CA, United States

Based in Los Angeles, Zehner is a full-service creative digital agency specializing in e-commerce for fashion & lifestyle brands. Services include digital & brand strategy, user experience design, technology selection & implementation, marketing, and post launch managed services. Our mission is to help our clients achieve their core business and ROI goals by crafting an engaging digital brand narrative. Founded in 2007, Zehner is a strategic ShopifyPlus partner, along with our key partnerships with both Magento and Big Commerce. Our company culture is extremely important to us, and held together by our core values of: Relationships, Creativity, Exploration, Dedication, and Results. We embody the West Coast lifestyle in everything we do, and we're proud of it. Notable clients include: Rachel Zoe, Kendall & Kylie, Universal Music Group, Outerknown, Shabby Chic, Teeki Yoga Pants, JC Penney etc.

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As a Ecommerce Project Manager, you will interact with strategists, information architects, designers, development and interaction engineers, client product managers, brand strategists, and other stakeholders to sustainably deliver exceptional products for our clients. Project managers at Zehner are a hybrid of account manager and project manager, helping to manage not only the project deliverables but the daily relationship with the client and client stakeholders.

Are you someone who …

* Is a great communicator, detailed-oriented and gets excited about Results
* Gets chills when a team really clicks
* Has a penchant for helping teams define and get to Done
* Thrives on facilitating collaboration
* Knows how to communicate your team's performance outward
* Knows how to track a project budget without stressing out a team over budget constraints
* Great at fostering relationships in order to build great products


* Assist in managing new builds, re-platforming projects and retainer projects
* Assist in leading cross-functional team in day-to-day activities
* Forecast timelines and project delivery dates and communicating these internally and updating in real time
* Plan and assign work across Designer and Development teams
* Help deliver time estimates for Design and Development work and requests quickly; set timelines for teams to follow based on client priorities and timelines
* Assist in managing team profitability through efficient resource allocation and setting proper goals
* Coordinate with 3rd party vendors
* Create and maintain process and website documentation
* Manage UAT / QA phase


* BA or BS degree or higher
* 3+ Years Project Management Experience
* 3+ Years Ecommerce experience in either Project Management or Strategy role
* Excellent communication, facilitation, and interpersonal skills
* Ability to assist in estimation, story slicing, retrospective, and other Agile techniques
* Deep understanding of the purpose of each Scrum event: Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective
* Strong organizational and client management skills
* Ability to productively converse with business stakeholders and engineers alike
* Must pass Zehner Pre-Employment Background check
* Quick, eager learner

Preferred Qualifications

* Prior Digital Agency experience
* Ecommerce landscape, knowledge, education
* Cross Platform Technology experience
* Google Analytics Experience

As a Member Of The Zehner Team You Will Receive

* Be part of great, collaborative, creative team
* Competitive Compensation
* Competitive Benefits Package including 100% company paid Health, Dental, Vision, LT Disability, Parking, and Life Insurance
* Casual work environment

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