E-commerce Specialist II (226 Days)
Dallas, TX

Job Description

Qualifications:

* Accredited High School Diploma or equivalent (U.S.A. equivalency); Associate's degree preferred, or an equivalent combination of education and experience
* Four (4) years of satisfactory, full-time experience responding to inquiries in a customer service, help desk or public relations capacity, utilizing computers and information technology
* Demonstrated customer service, communication and interpersonal skills required to achieve the goals of the position
* Ability to interact with all levels of district personnel, suppliers, and members of the community
* Ability to work with frequent interruptions
* Ability to coordinate multiple projects and assignments with a high degree of flexibility
* Demonstrated skills in both verbal and written communication
* Ability to analyze and solve problems
* Demonstrated ability to provide information to staff in a way that maximizes productivity and efficiency
* Demonstrated organizational skills and ability to meet established deadlines
* Task oriented self-starter with the ability to perform with a high degree of accuracy
* Proficient in Microsoft Office

Basic Functions:

* First point of contact for the I-Supplier data base for suppliers and District staff
* Responsible for the daily processing function of new suppliers, changes and other transactions within the I-Supplier data base
* Answer incoming calls from customers and suppliers asking routine, frequently asked questions and provides information about the vendor portal, procurement, procedures and other services
* Ensure highly responsive and an exceptional quality of customer service support in procurement
* Research, extract and deliver data, information, and reports from the Oracle system to Procurement Staff and Management
* Develop an understanding of the Oracle Software System, becoming proficient in the Procurement Modules in order to extract information, discover and solve problems and assist suppliers in their efforts to maintain their accounts
* Update the monthly contract management report and distribute by division by request
* Assist in purging and sending expired procurement/contract files to the District's archive record warehouse
* Assist in tracking all archived procurement documents for retrieval for Public lnformation requests, audits, or other research as needed
* Provide support to the District's M/WBE participation goals
* Adhere to ethical business practices, and abide by policies and procedures to ensure the highest standard of accuracy, timeliness, and efficiency
* Perform all other tasks and duties as assigned

Minimum Salary:

$37,004/annually

Selected individuals for Dallas Independent School District positions will be placed according to compensation guidelines. A campus-based professional employee may not assume a new position for which he/she was selected based upon the posting process until the end of the current semester, unless approved by the Executive Director - Human Capital Management.

A security check and disclosure of family relationship information is required for all positions. No telephone calls please.

EQUAL OPPORTUNITY EMPLOYER

Dallas Independent School District, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, genetic information, or any other basis prohibited by law. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, The Americans with Disabilities Act, and the Age Discrimination Act of 1975, as amended, as well as board policy not to discriminate in such a manner (not all prohibited bases apply to all programs).