E-Commerce Merchandising Operations Assistant Ralph Lauren
New York, NY

Job Description

E-Commerce Merchandising Operations Assistant

Ref #:

5570666

Department:

E-Comm

City:

New York

State/Province:

New York

Country:

United States

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands.

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Position Overview

The successful Site Merchandising Assistant will help analyze and optimize RalphLauren.com's online merchandising by having a detail-oriented approach and a genuine interest in understanding what drives customers to buy. He/she will help make customer-facing decisions about how to merchandise products in the Ralph Lauren portfolio and will work cross-functionally with Buying, Studio, Copy and Marketing teams to collaboratively execute product lifecycle management and merchandising improvements on site.

Essential Duties & Responsibilities

* Partner with Buying, Studio and Copy teams to approve product to go live on the website in a timely manner, performing necessary QA checks and troubleshooting where applicable
* Attribute products based on assortment, seasonality, competitive analysis and identify trends in customer behavior to optimize product discovery and site experience
* Conduct daily site sweeps to monitor color defaults, markdown cadences, promotional initiatives and site issues
* Analyze site metrics, customer feedback and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories
* Ensure customer experiences is seamless throughout the funnel by consistently performing a series of checks of product pages, category pages, cross-sells, search keywords, navigational elements and more throughout the seasons
* Benchmark competitively in order to offer up recommendations on best in class merchandising practices
* Work cross-functionally, especially with Buying and Digital Brand Teams, to relentlessly maintain solid understanding of brand priorities and ever-changing product assortment to deliver appropriate representation on-site

Experience, Skills & Knowledge

* BA with strong academic record
* 1-2 years of e-commerce experience preferred
* Strong analytical skills
* Strong Excel skills, particularly to manipulate big data sets
* Strong communication skills, both written and verbal
* Positive, "can-do" attitude
* Willingness to be flexible and pivot across multiple tasks as necessary

E-Commerce Merchandising Operations Assistant

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