Dynamics CRM Solution Architect Microsoft
Stockholm, AB

Job Description

Dynamics CRM Solution ArchitectBusiness Applications Domain

Microsoft's Business Applications Domain helps customers maximize their investment in Microsoft Dynamics solutions and the full portfolio of Microsoft Products through accelerated adoption and productive use of technologies. The Microsoft Business Applications Domain team is part of a global organization of exceptional people who lead and serve our partners as they realize their full potential through software and services.

Working at Microsoft

We are part of multi-Cultural environment, adaptable, collaborative, customer focused, results-driven influencers with good judgment and a growth mindset. No matter where you work or what you do it's people that make the difference.

What this means for you is opportunity to experience a variety of jobs, technologies, and geographies. To meet and learn from interesting and talented people. To make an impact by working on things that make a real difference in millions, even billions, of people's lives.

Empower every person and organization on the planet to achieve more.

That's what inspires us, drives our work and pushes us to challenge the status quo every day. At Microsoft we also work to empower our employees so they can achieve more. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.

Growth mind-set: At Microsoft, we're insatiably curious and always learning. We ask questions, take risks and build on each other's ideas, because we are better together.

Customer obsessed: We are passionate about helping our customers achieve more, and that means we really listen and learn from them. We bring solutions that don't just meet the needs of customers and their businesses, they often surprise and delight them. Then we innovate further to give them even more.

Diversity and inclusion: We don't just value differences, we seek them out. We invite them in.Microsoft is a place where employees can be who they are. We value diverse perspectives. And as a result, we have better ideas, better products and happier customers.

One Microsoft: We are a family of individuals at a truly global company, united by a single mission. We

work together, building on each other's ideas and collaborating across boundaries to bring the best of Microsoft to our customers and the world.

Making a difference: Our employees have access to the latest technology and tools, the power to build on the company's far-reaching momentum and the drive to change the world. We can make a difference. Together, we can help billions of people around the globe use digital technology to achieve amazing things.

We know where we're going as a company and how we'll get there. We are committed to reinvent productivity and business processes, build the intelligent cloud platform and create more personal computing. These three goals are interconnected, they're bold-and they're why we are always looking to bring even more brilliant and creative people to our team.

* Engagement / Stakeholder management
* Proven Technical and Functional Leadeship
* Successfully demonstrated leadership in 5+ CRM for enterprise class customers
* Excellent Communication (up / down/ peers)
* Proven track level in business domain & technical conversation
* Holistic solution, design and architecture
* Proven experience in presales and closing
* Previous track record delivering the full project life cycle
* Fluent in English as well is in German and/or Dutch

The successful candidate will have a BS/BA degree, or equivalent work experience with 5+ CRM large scale enterprise, with focus on Microsoft Dynamics CRM in multiple industries. Experience in manufacturing will be a huge benefit.

The job will require frequent travel (65% +) across EMEA.

Please note we do not provide relocation nor sponsorship.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The Solution Architect assists with the identification, pursuit and closure of strategic business development activities whilst continuing to be responsible for the architecture of existing projects. They will assist in identifying and creatively solving complex customer problems, envisioning and enabling critical processes, and fundamentally helping the customer to achieve their objectives.

Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and off- and near-shore team as part of the overall Microsoft services delivery model

The Solution Architect must apply advanced analysis skills and experience in principals of Dynamics CRM Solution to provide detailed reliable options and estimates for service implementations. They must have current and deep experience with implementation of large CRM products and an understanding of competitor technologies.

To be effective the Solution Architect requires a proven successful background in managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They will architect solutions by mapping customer business problems to reusable end-to-end business application solutions

Solution Architects work hand in hand with Project Managers, Program managers and Pre sales leads to ensure successful bids and pursuits. They support achievement of several performance scorecard and key performance indicators directly or through collaboration with other roles in services, and sales.

Core accountabilities

* Overall technical responsibility for Project Delivery
* Scope development and management
* Work with Project Manager to resolve any project Issues
* Assist Project Manager to minimize project risks
* Oversee deliverables from partner, subcontractor and MS resources
* Lead daily scrums
* Engage with CXO's to deliver workshops and /or POCs
* Contribute to Microsoft internal reporting, work orders and amendments
* Develop Technical Quality plan standards and test procedures
* Facilitate peer reviews
* IP Reuse and creation