Job Directory PegaSystems Documentation Content Strategist
PegaSystems

Documentation Content Strategist PegaSystems
Cambridge, MA

PegaSystems develops, markets, licenses and supports software applications for marketing, sales and onboarding, and customer service needs.

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About PegaSystems

Job Description

Meet Our Team:

Pega's Technical Documentation Team is seeking a highly motivated Content Strategist to help set the vision for world-class content and documentation development. This position will be accountable for content strategy, content development, milestone reporting, delivery of high-quality documentation, and successful customer enablement results.

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role, you'll collaborate with members of our community platform, customer education, design, product management, and development teams all over the world.

What You'll Do at Pega:

Help us build out a great information architecture and overall content strategy by partnering with our Editor and DITA/XML council to document and update existing Pega content standards and guidelines

* Collaborate with members of our community platform, customer education, design, product management, and development teams all over the world
* Assist in the creation of content and documentation as needed

Who You Are:

You can build strong relationships and work collaboratively with the Director of Technical Documentation and the global Technical Documentation team to create new ways of developing and delivering best-in-class content that users want to engage with.

* Ability to influence and drive others with a high level of teamwork and diplomacy
* Ability to work autonomously in an Agile environment and can quickly adapt to changing requirements

What You've Accomplished:

* Experience working in a cloud-based software development environment with a focus on Technical Documentation, online Help, and Community article publishing
* Ability to work with XML/DITA authoring tools such as oXygen
* Experience with best practices in web content and design
* API documentation for a developer audience
* Experience with HTML, XML, CSS, and XSLT

Pega Offers You:

* A rapidly growing yet well-established business
* The world's most innovative organizations as reference-able clients
* Analyst acclaimed technology leadership in a massive emerging market
* An experienced Technical Documentation Team that is building great content

Job ID: 6028

About PegaSystems

PegaSystems develops, markets, licenses and supports software applications for marketing, sales and onboarding, and customer service needs.

Headquarters
Size
4650 employees
PegaSystems

1 Rogers St

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